Heap vs Sankofa Analytics

Heap is an analytics product from Heap for tracking events and examining user activity. Its listed capabilities include conversion funnels, session recordings, ecommerce tracking, and API access. The listed platform is API, and the monthly visitor limit is 10,000. Data retention is described as limited. Heap offers a Free plan at free, covering 10,000 monthly sessions and six months of data history. Pro has no listed price and includes account analytics, an engagement matrix, report alerts, standard support, and Session Replay as an add-on. Premier also has no listed price and includes unlimited projects and one year of data history. The product therefore combines event collection with tools for conversion analysis, recordings, and ecommerce activity. Buyers should note that the free allowance is expressed in monthly sessions, while the listed visitor limit is 10,000.

Sankofa Analytics tracks product events and provides funnels, flows, cohorts, retention analysis, session replay, and heatmaps. Events reach the dashboard within seconds, with stated p95 freshness below 30 seconds, and a funnel drop-off can open its related session replay. Retention curves can be compared by cohort, version, or custom segment. The engine uses ClickHouse-backed event streams and a self-hostable ClickHouse foundation. SDKs are listed for Web, Flutter, React Native, iOS, Android, Java, Go, Node, Python, and CLI. A REST API supports ingestion, decisions, exposures, management, server-to-server flows, and custom pipelines. Plans start with Free at free and paid tiers from $9 a month, priced primarily by event volume. Free includes 50k events and 250 replays monthly, 14-day event retention, one project, three seats, live environment only, three funnels, and one retention cohort. Sankofa states that it uses TLS 1.3 in transit and AES-256-GCM at rest; GDPR is listed as operational.