Heartbeat vs Verint Community
Heartbeat
heartbeat.chatVerint Community
verint.comSide by side
| Figure | Heartbeat | Verint Community |
|---|---|---|
| Price from | $19/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 14 | 2 |
| Spec score · Community Platforms | 8.9 (#11) | 8.2 (#44) |
| Custom Domain | Custom domain is included on every plan. | Yes |
| Event hosting | Yes | Yes |
| Free plan | No | No |
| Integrations | Integrations include Zapier, Zoom, Outlook Calendar, Google Calendar, Slack, Circle, and Peerboard imports. | Verint lists integrations and SDKs for Sitecore, SharePoint, Salesforce, and Microsoft Dynamics, and says custom integrations have also been made for SAP. |
| Moderation tools | Yes | Yes |
| Private spaces | Yes | Yes |
Plans
Heartbeat
- Build$49 a month
- Build$490 a year
- Grow$149 a month
- Grow$1,490 a year
- Scale$849 a month
- Scale$9,200 a year
- Native video hosting add-on$19 a month
- Build annual$40 a month
- Build monthly$49 a month
- Grow annual$124 a month
Verint Community
- Commercial Edition — Private / employee communitiesPrice not published
- Commercial Edition — Public / external communitiesPrice not published
In their own words
Heartbeat
Heartbeat is a paid platform for running online communities, with Android and iOS apps. Its listed features include private spaces, event hosting, moderation tools and custom domains. Plans vary by community size: Build supports up to 350 members, Grow up to 5,000 and Scale has unlimited members. Build costs $49 a month billed monthly; Grow costs $149 a month billed monthly; Scale costs $849 a month billed monthly. Build includes five automation workflows and one custom landing page. Grow includes unlimited automation workflows and 50 hours of native video hosting. Scale includes 50 custom landing pages, 200 hours of native video hosting and a white-label branded mobile app. Native video hosting is also available as a $19 a month add-on for 50 hours of storage. Integrations include Zapier, Zoom, Outlook Calendar, Google Calendar, Slack, Circle and Peerboard imports. The 14-day trial does not become a continuing free plan: communities are deactivated if they are not upgraded afterward, and inactive communities are automatically deleted after 30 days.
Verint Community
Verint Community has no write-up on Specifiction yet; its figures are above.