Heartbeat vs Zapnito

Heartbeat is a paid platform for running online communities, with Android and iOS apps. Its listed features include private spaces, event hosting, moderation tools and custom domains. Plans vary by community size: Build supports up to 350 members, Grow up to 5,000 and Scale has unlimited members. Build costs $49 a month billed monthly; Grow costs $149 a month billed monthly; Scale costs $849 a month billed monthly. Build includes five automation workflows and one custom landing page. Grow includes unlimited automation workflows and 50 hours of native video hosting. Scale includes 50 custom landing pages, 200 hours of native video hosting and a white-label branded mobile app. Native video hosting is also available as a $19 a month add-on for 50 hours of storage. Integrations include Zapier, Zoom, Outlook Calendar, Google Calendar, Slack, Circle and Peerboard imports. The 14-day trial does not become a continuing free plan: communities are deactivated if they are not upgraded afterward, and inactive communities are automatically deleted after 30 days.

Zapnito is a B2B community and knowledge platform for brands educating and engaging customers across the customer lifecycle. A community can combine articles, videos, documents, courses, events, discussions, user and organization profiles, and directories. Administrators can shape branding and structure, control access, send notifications, and enable private messaging and discussions. Engagement dashboards, User Explorer, and email dashboards provide views of user and group behavior. Zapnito describes direct connections for CRM, BI, and marketing technology, alongside APIs, webhooks, Zapier, and custom SSO. Listed security measures include ISO 27001, GDPR compliance, encryption, custom SSL, US data residency, penetration testing, and security and audit logs. Authentication options include SSO, social sign-in, password strength controls, and two-factor authentication; moderation covers spam and profiles. Plans include a free option and a 14-day trial. The Essential tier supports 500–2,000 registered users but excludes courses; Premium supports 2,001–10,000, while Enterprise starts at 10,001 users. Enterprise is listed at $708 a year, billed annually.