Heartland Retail vs NCR Counterpoint
Heartland Retail
heartland.usNCR Counterpoint
ncrvoyix.comSide by side
| Figure | Heartland Retail | NCR Counterpoint |
|---|---|---|
| Price from | $89/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Point of Sale POS software | 8.5 (#7) | 7.4 (#19) |
| Spec score · Retail POS Software | 8.5 (#7) | 7.4 (#23) |
| Founded | 1997 | 1884 |
| Inventory | Inventory features include real-time updates, stock alerts, inventory imports and transfers between locations. | Inventory features include multiple stocking locations, transfers, promotional pricing, item grids, and more than 40 inventory reports. |
| Payments | Supported payment methods listed include credit cards, debit cards, gift cards, Apple Pay and Google Pay. | The product documentation says Counterpoint can process credit and debit cards, stored-value cards, EBT food stamps, and checks. |
| Retail operations | The product supports purchase orders, vendor profiles, SKU setup, reporting and inventory management. | The product supports multiple companies, stores, and workgroups, plus wide area network operation. |
| Security | Heartland Secure uses EMV, end-to-end encryption and tokenization to protect payment card data. | Counterpoint V8.5.6 documentation describes support for enabling TLS 1.2 and disabling early TLS to comply with PCI DSS. |
| Support | The product page advertises live-agent support with 24/7/365 availability and tailored onboarding. | NCR Voyix’s support page directs Counterpoint customers to contact their assigned partner. |
Plans
In their own words
Heartland Retail
Heartland Retail is a cloud POS and retail management system for apparel stores, from boutiques to multi-location franchises. Its inventory tools include real-time updates, stock alerts, imports, and transfers, alongside purchase orders, vendor profiles, SKU setup, and reporting. It tracks customer purchase history and preferences and offers a loyalty program. Ecommerce integrations named by Heartland include BigCommerce, Shopify, Magento, and WooCommerce; QuickBooks and Management One are also listed, as is an open API. The company says integrations can sync inventory, carts, promotions, and customer data between stores and ecommerce channels. Listed payment options include credit and debit cards, gift cards, Apple Pay, and Google Pay. The POS runs on iOS and Android touchscreen terminals, and most POS hardware, including iPads, is compatible. Heartland advertises live-agent support available 24/7/365 and tailored onboarding. The starting price is $89 a month. A $0 offer is subject to eligibility and requires Heartland processing, a three-year contract, and 4% cash discounting; it covers up to 10 POS stations.
NCR Counterpoint
NCR Counterpoint has no write-up on Specifiction yet; its figures are above.