NCR Counterpoint

Spec sheet

Integrations

NCR lists Customer Connect email marketing, NCR Retail Online ecommerce, Smart Alerts, Counterpoint Mobile, and payment solutions among its Counterpoint retail apps.Read 7 Oct 2026 · retailapps.counterpoint.ncrvoyix.com

Security

Counterpoint V8.5.6 documentation describes support for enabling TLS 1.2 and disabling early TLS to comply with PCI DSS.Read 7 Oct 2026 · userportal.counterpointpos.com

Support

NCR Voyix’s support page directs Counterpoint customers to contact their assigned partner.Read 7 Oct 2026 · ncrvoyix.com

Headquarters

Atlanta, Georgia, USARead 28 Sep 2026 · ncrvoyix.com

Founded

1884Read 28 Sep 2026 · ncrvoyix.com

Access controls

The maker’s product guide describes password protection, Windows authentication, function-level permissions, and user-defined menus that restrict access.Read 7 Oct 2026 · userportal.counterpointpos.com

Accounting integrations

The maker lists direct interfaces for QuickBooks, BusinessWorks, Great Plains, MAS 90/200, and Small Business Financials, as well as export interfaces for several other accounting packages.Read 7 Oct 2026 · userportal.counterpointpos.com

Checkout

Its point-of-sale module supports sales, returns, orders, and layaways through touchscreen or traditional ticket-entry interfaces.Read 7 Oct 2026 · userportal.counterpointpos.com

Company history

NCR Voyix’s company page says NCR has operated since 1884.Read 7 Oct 2026 · ncrvoyix.com

Database and scale

Counterpoint is based on Microsoft SQL Server and the maker says it supports systems ranging from single-user setups to enterprises with hundreds of users.Read 7 Oct 2026 · userportal.counterpointpos.com

Inventory

Inventory features include multiple stocking locations, transfers, promotional pricing, item grids, and more than 40 inventory reports.Read 7 Oct 2026 · userportal.counterpointpos.com

Maker headquarters

NCR Voyix’s about page identifies Atlanta as the location of its global headquarters.Read 7 Oct 2026 · ncrvoyix.com

Mobile app

CPMobile provides mobile point of sale and requires an iPhone, iPod touch, or iPad running iOS 11 or iOS 12, plus Counterpoint V8.4.6.10 or later.Read 7 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

Mobile payment limit

CPMobile card payments require NCR Secure Pay or Counterpoint Gateway, and dial-up credit-card processing is not supported.Read 7 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

Mobile prerequisites

The Counterpoint Mobile 2.6.2 requirements page specifies iOS 11 or 12 and Counterpoint 8.4.6.10 or later; it also requires network access to Counterpoint servers.Read 7 Oct 2026 · cpmobilehelp.counterpoint.ncrvoyix.com

Offline operation

Counterpoint documentation describes an Offline Ticket Entry option, though some functions still require connection to the store server.Read 7 Oct 2026 · userportal.counterpointpos.com

Optional functionality

NCR describes add-on options that can be purchased and registered with the base system or added later.Read 7 Oct 2026 · userportal.counterpointpos.com

Payments

The product documentation says Counterpoint can process credit and debit cards, stored-value cards, EBT food stamps, and checks.Read 7 Oct 2026 · userportal.counterpointpos.com

Payments security

NCR Secure Pay documentation says payment terminals and magnetic stripe readers may be configured for point-to-point encryption (P2PE).Read 7 Oct 2026 · securepayhelp.counterpoint.ncrvoyix.com

PCI and TLS

Counterpoint 8.5.6 release notes describe TLS 1.2 support for PCI DSS compliance; the same notes identify the release as dated December 2018.Read 7 Oct 2026 · userportal.counterpointpos.com

POS and back office

The base system includes ticket entry, inventory and customer management, purchasing and receiving, reporting, credit card processing, and ecommerce support through CPOnline.Read 7 Oct 2026 · userportal.counterpointpos.com

Pricing

The Counterpoint pages reviewed do not state a product price.Read 7 Oct 2026 · ncrvoyix.com

Product scope

NCR Counterpoint is a retail management system covering point of sale, inventory, customer records, purchasing, sales history, and reporting.Read 7 Oct 2026 · userportal.counterpointpos.com

Retail operations

The product supports multiple companies, stores, and workgroups, plus wide area network operation.Read 7 Oct 2026 · userportal.counterpointpos.com

Retail POS

NCR Counterpoint is a point-of-sale system for retail, wholesale, mail-order, and ecommerce businesses.Read 7 Oct 2026 · userportal.counterpointpos.com

Who it serves

NCR’s product guide presents Counterpoint as retail management software configurable for different retail markets and business workflows.Read 7 Oct 2026 · userportal.counterpointpos.com

Where Specifiction places it

• Point of Sale POS software#19 of 307.4
• Retail POS Software#23 of 297.4