Helcim vs NCR Counterpoint
Helcim
helcim.comNCR Counterpoint
ncrvoyix.comSide by side
| Figure | Helcim | NCR Counterpoint |
|---|---|---|
| Price from | $0.40/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 0 |
| Spec score · Point of Sale POS software | 9.3 (#1) | 7.4 (#19) |
| Founded | LinkedIn lists Helcim as founded in 2006. | 1884 |
| Headquarters | Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada. | Atlanta, Georgia, USA |
| Integrations | Listed integrations include QuickBooks Online, Xero, WooCommerce and Foxy, with additional software connections available. | NCR lists Customer Connect email marketing, NCR Retail Online ecommerce, Smart Alerts, Counterpoint Mobile, and payment solutions among its Counterpoint retail apps. |
| Inventory | Inventory tools support product catalogs, CSV imports, stock counts and low-inventory alerts. | Inventory features include multiple stocking locations, transfers, promotional pricing, item grids, and more than 40 inventory reports. |
| Security | Helcim identifies itself as a PCI Level 1 Service Provider and says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. | Counterpoint V8.5.6 documentation describes support for enabling TLS 1.2 and disabling early TLS to comply with PCI DSS. |
| Support | Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day. | NCR Voyix’s support page directs Counterpoint customers to contact their assigned partner. |
Plans
Helcim
- Helcim payment processingFree
- Helcim platformFree
- Recurring payments$0.40 a month
- 4G wireless data$7 a month
- Helcim Card Reader$199, paid once
- Helcim Smart Terminal$349, paid once
In their own words
Helcim
Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.
NCR Counterpoint
NCR Counterpoint has no write-up on Specifiction yet; its figures are above.