Heartland Retail vs NewStore
Heartland Retail
heartland.usNewStore
newstore.comSide by side
| Figure | Heartland Retail | NewStore |
|---|---|---|
| Price from | $89/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Retail Management Software | 8.5 (#7) | 7.6 (#20) |
| Spec score · Retail POS Software | 8.5 (#7) | 7.6 (#19) |
| Founded | 1997 | 2015 |
| Payments | Supported payment methods listed include credit cards, debit cards, gift cards, Apple Pay and Google Pay. | NewStore Payments supports buy online pickup in store, buy online return in store, Tap to Pay on iPhone, mobile wallets, split payments, and remote payment links. |
| Product | Heartland Retail is a cloud POS and retail management system aimed at apparel stores and retailers ranging from boutiques to multi-location franchises. | NewStore describes its product as a mobile-first omnichannel retail platform combining POS, order management, clienteling, inventory, and native shopping apps. |
| Security | Heartland Secure uses EMV, end-to-end encryption and tokenization to protect payment card data. | NewStore says it encrypts persisted and transmitted data, follows PCI best practices for payment data, and handles personal and sensitive data in accordance with GDPR. |
| Support | The product page advertises live-agent support with 24/7/365 availability and tailored onboarding. | NewStore directs support questions, incidents, and assistance requests through its official support portal and ticketing system. |
Plans
In their own words
Heartland Retail
Heartland Retail is a cloud POS and retail management system for apparel stores, from boutiques to multi-location franchises. Its inventory tools include real-time updates, stock alerts, imports, and transfers, alongside purchase orders, vendor profiles, SKU setup, and reporting. It tracks customer purchase history and preferences and offers a loyalty program. Ecommerce integrations named by Heartland include BigCommerce, Shopify, Magento, and WooCommerce; QuickBooks and Management One are also listed, as is an open API. The company says integrations can sync inventory, carts, promotions, and customer data between stores and ecommerce channels. Listed payment options include credit and debit cards, gift cards, Apple Pay, and Google Pay. The POS runs on iOS and Android touchscreen terminals, and most POS hardware, including iPads, is compatible. Heartland advertises live-agent support available 24/7/365 and tailored onboarding. The starting price is $89 a month. A $0 offer is subject to eligibility and requires Heartland processing, a three-year contract, and 4% cash discounting; it covers up to 10 POS stations.
NewStore
NewStore is a paid, mobile-first omnichannel retail platform combining point of sale, order management, clienteling, inventory, fulfillment, payments, and native shopping apps. Retail workflows include selling anywhere in a store, endless aisle, ship-from-store, buy online pickup in store, and curbside fulfillment. POS is the core product; inventory, clienteling, order management, store fulfillment, and payments are add-on modules. An API-first cloud architecture connects existing systems through REST APIs, GraphQL, and webhooks. NewStore lists more than 100 integration partners across ERP, ecommerce, warehouse management, logistics, payments, tax, business intelligence, and customer service, and supports ecommerce systems with APIs. Retailers can configure processes and build Associate App extensions. The company lists SOC 2 Type II, PCI DSS Level 1, GDPR readiness, encrypted data, AWS hosting, redundancy, and 24×7 monitoring. It supports Android, iOS, web, and API access, with multi-location inventory, employee management, customer profiles, purchase orders, and advanced reporting. Pricing is on request.