Heartland Retail vs SpotOn Restaurant
Heartland Retail
heartland.usSpotOn Restaurant
spoton.comSide by side
| Figure | Heartland Retail | SpotOn Restaurant |
|---|---|---|
| Price from | $89/mo | $50/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Restaurant POS Software | 8.4 (#6) | 8.7 (#3) |
| Spec score · Point of Sale POS software | 8.5 (#7) | 8.6 (#4) |
| Founded | 1997 | 2017 |
| Product | Heartland Retail is a cloud POS and retail management system aimed at apparel stores and retailers ranging from boutiques to multi-location franchises. | SpotOn describes itself as a cloud-based restaurant management system with point-of-sale, online ordering and reservations, labor management, AI-powered P&L analysis, and integrations. |
| Security | Heartland Secure uses EMV, end-to-end encryption and tokenization to protect payment card data. | SpotOn lists PCI PTS v7 and end-to-end encryption in the security specifications for its Handheld device. |
| Support | The product page advertises live-agent support with 24/7/365 availability and tailored onboarding. | SpotOn advertises human 24/7/365 technical support, personalized setup and training, and software updates included in monthly software costs. |
Plans
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
Heartland Retail
Heartland Retail is a cloud POS and retail management system for apparel stores, from boutiques to multi-location franchises. Its inventory tools include real-time updates, stock alerts, imports, and transfers, alongside purchase orders, vendor profiles, SKU setup, and reporting. It tracks customer purchase history and preferences and offers a loyalty program. Ecommerce integrations named by Heartland include BigCommerce, Shopify, Magento, and WooCommerce; QuickBooks and Management One are also listed, as is an open API. The company says integrations can sync inventory, carts, promotions, and customer data between stores and ecommerce channels. Listed payment options include credit and debit cards, gift cards, Apple Pay, and Google Pay. The POS runs on iOS and Android touchscreen terminals, and most POS hardware, including iPads, is compatible. Heartland advertises live-agent support available 24/7/365 and tailored onboarding. The starting price is $89 a month. A $0 offer is subject to eligibility and requires Heartland processing, a three-year contract, and 4% cash discounting; it covers up to 10 POS stations.
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.