Heatmap vs Pendo Analytics
Heatmap
heatmap.com
Pendo Analytics
pendo.ioSide by side
| Figure | Heatmap | Pendo Analytics |
|---|---|---|
| Price from | $199/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Funnel Analytics | 8.4 (#12) | 8.5 (#10) |
| Integrations | The hosted MCP server connects Heatmap data to Claude, ChatGPT, Cursor, and Codex; MCP/API access is included on Scale and above. | Pendo lists 51 integrations, including Salesforce, Segment, Slack, Snowflake, Tableau, Jira, Zendesk, HubSpot, Marketo and Webhooks. |
| Purpose | Heatmap analyzes ecommerce store behavior and identifies revenue leaks and what to fix first. | Pendo Analytics tracks product usage to help teams understand engagement, retention, and product success without manual event tagging. |
| Support | All three listed plans include in-app and email support; Scale also lists a dedicated success manager and a private Slack channel. | Pendo describes onboarding, training, education, customer success, and technical guidance as part of its services and support offering. |
Plans
Pendo Analytics
- FreeFree
- NovusFree
- BasePriced on request
- CorePriced on request
- UltimatePriced on request
In their own words
Pendo Analytics
Pendo Analytics has no write-up on Specifiction yet; its figures are above.