Helcim vs SpotOn Retail
Helcim
helcim.comSpotOn Retail
spoton.comSide by side
| Figure | Helcim | SpotOn Retail |
|---|---|---|
| Price from | $0.40/mo | $25/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Point-of-Sale Software | 9.0 (#5) | 8.4 (#24) |
| Founded | LinkedIn lists Helcim as founded in 2006. | 2017 |
| Free plan | No | No |
| Headquarters | Helcim lists its primary headquarters at 440 2 Ave SW, Suite 400, Calgary, Alberta T2P 5E9, Canada. | San Francisco, California, USA |
| Integrations | Listed integrations include QuickBooks Online, Xero, WooCommerce and Foxy, with additional software connections available. | SpotOn's 2021 SpotOn Retail announcement describes an omnichannel product with integrations for Shippo and DoorDash for shipping and delivery. |
| Reporting | Real-time reporting provides sales and transaction data from a centralized dashboard. | The terminal provides onboard reporting, and an online dashboard provides deeper sales insights and transaction history. |
| Security | Helcim identifies itself as a PCI Level 1 Service Provider and says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. | SpotOn's handheld POS specifications list PCI PTS v7 and end-to-end encryption. |
| Support | Helcim offers phone support Monday through Friday 7 a.m.–5 p.m. MT and Saturdays 9 a.m.–5 p.m. MT, and says contact-form questions receive a reply within one business day. | SpotOn advertises 24/7/365 technical support from real people at no extra cost for small-business Terminal clients. |
| What it does | Helcim is a payment-processing platform for small and medium-sized businesses accepting card, debit and ACH/EFT payments online and in person. | SpotOn's current retail page describes a point-of-sale system for independent retail shops, including boutiques, bookstores, gift shops, hobby shops, and local markets. |
Plans
Helcim
- Helcim payment processingFree
- Helcim platformFree
- Recurring payments$0.40 a month
- 4G wireless data$7 a month
- Helcim Card Reader$199, paid once
- Helcim Smart Terminal$349, paid once
SpotOn Retail
- Terminal$25 a month
- Terminal + Website$90 a month
- Terminal + Loyalty$90 a month
In their own words
Helcim
Helcim provides businesses with payment processing tools for in-person and online sales, invoices, and virtual-terminal transactions. Its tools include point of sale, online checkout, payment links, recurring payments, invoicing, a customer vault, and an inventory catalog. In-person payments support major payment types such as Apple Pay and Google Pay. Eligible merchants can also accept ACH through invoicing, recurring payments, payment requests, and the Virtual Terminal. Helcim lists integrations with QuickBooks Online, Xero, and WooCommerce, as well as its API and HelcimPay.js for custom integrations and website payments. The Card Vault tokenizes stored payment details for future or recurring payments, while Helcim says it protects cardholder data with AES-256 encryption and TLS 1.2 or higher in transit. It identifies itself as a PCI Level 1 Service Provider. The POS app is available for Windows, Mac, iOS, and Android, with listed device requirements. The processing plan costs nothing, with no account monthly fees; transaction rates vary by volume and payment method.
SpotOn Retail
SpotOn Retail has no write-up on Specifiction yet; its figures are above.