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SPECIFICTION
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HelloBox vs ServiceNow Communities

HelloBox

hellobox.co

ServiceNow Communities

servicenow.com

Side by side

FigureHelloBoxServiceNow Communities
Price from$5/mo—
Free planYes—
Free trial——
Open source——
WebYesYes
APIYesYes
Plans published61
Spec score · Customer Community Software8.9 (#5)6.9 (#33)
SupportThe pricing page says the free plan includes email support, and the help center directs users to email support for unanswered questions.ServiceNow documentation directs users to contact Customer Service and Support for help.

Plans

HelloBox

  • FreeFree
  • Starter$5 a month
  • Growth$10 a month
  • Pro$20 a month
  • Business$50 a month
  • Scale$100 a month

HelloBox pricing →

ServiceNow Communities

  • CommunitiesPriced on request

ServiceNow Communities pricing →

In their own words

HelloBox

HelloBox is a hosted forum and community platform for publishing and discussion, positioned as an alternative to Discourse, Circle, and Facebook Groups. It handles hosting, scaling, backups, and SSL; communities can be public or private, with admin approval for new members. Members can sign in with Twitter, Google, GitHub, LinkedIn, or email, and email sign-ups are verified. The editor offers rich-text, inline, and Markdown modes, plus image, code, map, and tweet blocks, drafts, and optional post approval. Its writing assistant can continue or rewrite drafts, summarize threads, or create a draft from a prompt. HelloBox can post automatically to Twitter, Slack, and Discord, connect with analytics, search, and chatbot tools, and send newsletters featuring popular posts. Customers can import subscriber lists, link existing newsletters, run ads and keep 100% of the revenue, use a custom domain, and export data anytime. The free plan allows 50 members and 10K views per month with limited features. Paid plans start at $5 a month; Starter includes 100 members and 50K monthly views.

Visit hellobox.co

ServiceNow Communities

ServiceNow Communities has no write-up on Specifiction yet; its figures are above.

Visit servicenow.com