HelloBox vs Sugester
HelloBox
hellobox.coSugester
sugester.comSide by side
| Figure | HelloBox | Sugester |
|---|---|---|
| Price from | $5/mo | $12/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 10 |
| Spec score · Customer Community Software | 8.9 (#5) | 8.3 (#11) |
| API | The homepage shows a JavaScript example using feed.latest() under a getting-started API section. | Sugester links to its API documentation from its integrations page. |
| Integrations | Listed integrations include automatic posting to Twitter, Slack and Discord, Google Analytics, Google Search Console, and chatbot tools such as Intercom, HubSpot and Drift. | The maker lists integrations including Shopify, WooCommerce, Gmail, Mailgun, Plivo, WordPress, eBay, GitHub, Dropbox, and Mailchimp. |
| Product | HelloBox is a fully hosted forum and community platform positioned as an alternative to Discourse, Circle, and Facebook Groups. | Sugester provides CRM, live chat, helpdesk, task and project management, knowledge base, forum, email, and VoIP features. |
| Support | The pricing page says the free plan includes email support, and the help center directs users to email support for unanswered questions. | The pricing page says customers can contact Sugester through live chat, by phone, or by email. |
Plans
HelloBox
- FreeFree
- Starter$5 a month
- Growth$10 a month
- Pro$20 a month
- Business$50 a month
- Scale$100 a month
Sugester
- FreeFree
- Start$12 a month
- Pro$12 a month
- Max$25 a month
- Enterprise$50 a month
- freeFree
- pro$12 a month
- start$12 a month
- max$25 a month
- enterprise$50 a month
In their own words
HelloBox
HelloBox is a hosted forum and community platform for publishing and discussion, positioned as an alternative to Discourse, Circle, and Facebook Groups. It handles hosting, scaling, backups, and SSL; communities can be public or private, with admin approval for new members. Members can sign in with Twitter, Google, GitHub, LinkedIn, or email, and email sign-ups are verified. The editor offers rich-text, inline, and Markdown modes, plus image, code, map, and tweet blocks, drafts, and optional post approval. Its writing assistant can continue or rewrite drafts, summarize threads, or create a draft from a prompt. HelloBox can post automatically to Twitter, Slack, and Discord, connect with analytics, search, and chatbot tools, and send newsletters featuring popular posts. Customers can import subscriber lists, link existing newsletters, run ads and keep 100% of the revenue, use a custom domain, and export data anytime. The free plan allows 50 members and 10K views per month with limited features. Paid plans start at $5 a month; Starter includes 100 members and 50K monthly views.
Sugester
Sugester combines CRM, helpdesk, live chat, project management, knowledge base, forum, email, and VoIP features. Its CRM keeps customer profiles and interaction history, with recurring reminders, customer grouping, reports, and deal tracking. The helpdesk gathers email, phone calls, and other messages in a unified inbox where teams can assign tickets and use canned responses. Website chat can show visitors in real time, send push notifications, and collect offline messages. Teams can assign tasks, arrange them into projects and subprojects, and track completion time. The maker lists integrations including Shopify, WooCommerce, Gmail, Mailgun, Plivo, WordPress, eBay, GitHub, Dropbox, and Mailchimp, and links to API documentation. The cloud app runs in a browser without installation or setup; a self-hosted version is available by inquiry and requires at least 8 GB RAM, Ubuntu Server, nginx, and MySQL. The free plan is described as lasting indefinitely, and a 30-day trial requires no credit card. Paid plans start at $12 a month.