Helo.ai vs RCSmsg
Helo.ai
helo.aiRCSmsg
rcsmsg.comSide by side
| Figure | Helo.ai | RCSmsg |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · RCS Business Messaging Software | 8.2 (#7) | 7.3 (#14) |
| Compliance | The security overview says Helo aligns its security framework with ISO/IEC 27001, stores and processes data in India unless otherwise agreed, and does not currently claim formal GDPR or CCPA certification. | The site says messages must follow RCS and operator policies and that sender onboarding and verification depend on operator and OEM support. |
| Headquarters | The contact page lists a Mumbai location at VivaPlex, C7, Street 22, MIDC, Andheri East, Mumbai 400093. | Ludhiana, Punjab, India |
| Integrations | Helo.ai offers APIs, low-code integration, omnichannel communication, CRM and ERP integration, CDP capabilities, and dedicated integration support. | The site names Zoho, HubSpot, LeadSquared, custom CRM or ERP, Shopify, and WooCommerce as integration options. |
| Product | Helo.ai is a communications platform for businesses that supports messaging and automation across channels including WhatsApp, RCS, SMS, email, and voice. | RCSmsg provides business messaging over RCS for OTPs, order updates, support, reminders, and promotional campaigns. |
| Security | The security overview describes TLS 1.2 or higher, AES-256 or equivalent encryption, role-based access controls, audit logging, and daily encrypted backups. | The site says it uses secure HTTPS, role-based access, audit logs, and industry-standard security practices. |
| Support | The contact page lists [email protected] for support inquiries. | The site advertises 24/7 support and says email support responds within two hours; listed phone support hours are 9am–9pm IST. |
Plans
In their own words
Helo.ai
Helo.ai is a business messaging and customer engagement platform available through the web and API. Its products cover SMS, WhatsApp, RCS, voice, email, and chatbots, with automated campaigns across SMS, WhatsApp, RCS, and email. RCS messages can include verified sender IDs, rich media, buttons, carousels, images, and videos. Helo Convo is a no-code AI agent for WhatsApp, web, and apps; the company says it can be configured from a prompt in five minutes. Agents can handle voice notes, respond in customers’ languages, connect to integrations, and hand conversations to human agents. Shortify creates branded, trackable short URLs with real-time insights. Helo Verify supports verification by SMS, email, or WhatsApp and includes SIM binding to help prevent SIM-swap fraud. The platform also offers API and low-code integration services, including CRM and ERP connections. Helo.ai says it encrypts data at rest and in transit and stores and processes data in India unless otherwise agreed. It does not claim formal GDPR or CCPA certification. Pricing is custom, with no numerical price listed.