Help+Manual vs Heretto
Help+Manual
helpandmanual.com
Heretto
heretto.comSide by side
| Figure | Help+Manual | Heretto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Help Authoring Tools | 7.9 (#10) | 8.1 (#7) |
| Spec score · Technical Documentation Software | 7.8 (#24) | 8.1 (#16) |
| Headquarters | Salzburg, Austria | Rochester, New York, USA |
| Integrations | The feature matrix lists direct Confluence database import, RoboHelp and Author-It project import, and a DeepL automated translation plugin. | Documented integrations include XMLmind DOCX-to-DITA migration, DITA-OT publishing, XTM localization and REST APIs. |
| Support | Support options include user manuals, tutorials, public forums and direct email support. | Heretto's help site says users can submit a support request, check existing request status, or email the support team. |
| Version control | Professional and Floating editions support Subversion, Microsoft Team Foundation Server and Microsoft Visual SourceSafe compatibles. | The product provides branching, releases and version management for maintaining multiple documentation versions. |
Plans
Help+Manual
- Help+Manual v10, Basic Edition€569, paid once
- Help+Manual v10, Professional Edition€899, paid once
- Help+Manual v10, Floating License€1,569, paid once
Heretto
- CCMSPriced on request
- DeployPriced on request
- Heretto CCMSPriced on request
- Heretto DeployPriced on request
- Heretto PortalPriced on request
- PortalPriced on request
In their own words
Help+Manual
Help+Manual has no write-up on Specifiction yet; its figures are above.
Heretto
Heretto is a DITA-based platform for enterprises to create, manage, publish, and personalize documentation. Its CCMS combines authoring, version control, branching, workflow management, publishing, and translation management; multiple authors can work in the same file at once without file locking. Governance features include content history, customizable workflows and roles, taxonomy, and metadata. Heretto Deploy distributes centrally stored content through an API for headless publishing. Portal provides a branded self-service site with personalization and granular permissions. Heretto describes CCMS as a SOC 2 Type II certified cloud platform. The web application is compatible with macOS, Windows, and Linux, with Chrome and Firefox officially supported. Heretto lists Deploy, CCMS, and Portal plans, with pricing on request. Portal includes one production and one non-production site, with additional sites available. Heretto says its clients include organizations in high-technology software, manufacturing, insurance, and medical devices. The platform is not designed or optimized for mobile devices or tablets and is not designed for offline use.