| Price from | $25/mo | $4.92/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Knowledge base software | 8.9 (#10) | 7.9 (#86) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The maker states that Helpie is compatible with Elementor and WPML and supports widgets, shortcodes, and hooks for customization. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | HelpieKB is a WordPress-based wiki, knowledge base, and documentation solution. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The maker says premium support tickets receive a response within one business day and live chat may be available on request. |
| Version history | Yes | Yes |