Helpable vs Mintlify
Helpable
gethelpable.com
Mintlify
mintlify.comSide by side
| Figure | Helpable | Mintlify |
|---|---|---|
| Price from | $25/mo | $450/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Knowledge base software | 8.9 (#10) | 9.1 (#6) |
| AI assistant | Calli reads published articles, answers customer questions in plain language with a source link, and hands unanswered conversations to the contact form with the full conversation attached. | The assistant answers documentation questions using semantic and full-text search context, and third-party model providers do not train on customer data. |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | Mintlify says its collaborative editor is intended for engineers, product managers, customer support, marketing, and writers contributing to documentation. |
| Content analytics | Yes | Yes |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Listed integrations include Google Analytics, Google Tag Manager, Mixpanel, Twilio Segment, Heap, Amplitude, Fathom, HubSpot Breeze Intelligence, LogRocket, Pirsch, Plausible and PostHog. |
| SSO support | Yes | Yes |
| Paid from | 25 | 450 |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | Support is offered by email and in-product chat, with a stated response target of two business days; a Slack agent is also available for connected workspaces. |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
Mintlify
Mintlify is a documentation and knowledge platform built for developers and AI agents. Its GitHub App deploys documentation when repository changes are pushed, and its API playground can be generated from OpenAPI or AsyncAPI schemas. Mintlify also generates a search MCP server that lets AI clients such as Claude, Cursor, Goose, and ChatGPT search and retrieve site content. Documentation sites can embed Intercom or Front support widgets through the integrations field in docs.json. The collaborative editor is intended for contributors across engineering, product, customer support, marketing, and writing. Starter costs nothing and includes five editor seats, a custom domain, web editor, authentication, MCP server, and API playground. Pro costs $450 a month, billed monthly, and includes unlimited editor seats, 10,000 credits per month, and $0.01 per credit in overages. Mintlify Desktop is in beta for macOS, Windows, and Linux, with stated minimum operating-system requirements. Mintlify says sensitive organizational and user data is encrypted at rest with AES256-GCM and that it responds to support requests within two business days.