| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.8 (#13) |
| API | The REST API uses API-key authentication and can create or update articles, read conversations and manage contacts. | The API can create and update content, fetch content as Markdown, search content, list items, and fetch users. |
| Article limit | 15 | 50 |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The maker lists integrations including Slack, Microsoft Teams, Discord, Google Drive, OneDrive, Dropbox, Jira, and many embeddable diagram and media tools. |
| SSO support | Yes | Yes |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The pricing comparison lists help center access and basic email support on Free, with priority email support on Starter and Business. |
| Version history | Yes | Yes |
