| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.4 (#45) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The site lists a REST API, an MCP server for AI clients, and a plugin system. |
| Languages | Helpable supports 50+ languages with automatic hreflang handling. | The product supports more than 40 interface languages, per-FAQ translations, and right-to-left layouts. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | phpMyFAQ is a mobile-friendly, multilingual, open-source FAQ web application for building a knowledge base. |
| SSO support | Yes | Yes |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | Community support is available through the forum, Discord, GitHub Discussions, and bug reports; professional services include consulting, installation, training, and priority bug fixes. |
| Version history | Yes | Yes |