| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 5 | 1 |
| Spec score · Knowledge base software | 8.9 (#10) | 7.5 (#112) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Content analytics | Yes | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The repository documents a Google Analytics 4 measurement ID environment variable and a Google OAuth login setup tutorial. |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The project links to documentation, GitHub issues, and a mailing list for project news and security alerts. |
| Version history | Yes | Yes |