| Price from | $25/mo | $6/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 8 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.7 (#26) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Tela is an agent-native team wiki where Atlas generates cited, coverage-checked documentation from Git repositories or Jira projects and refreshes it as sources change. |
| SSO support | Yes | Yes |
| Paid from | 25 | 6 |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The self-hosted Community edition is self-supported with community help; Enterprise includes priority support and an SLA. |
| Version history | Yes | Yes |