Helpable vs Viking Docs
Helpable
gethelpable.comViking Docs
vikingdocs.comSide by side
| Figure | Helpable | Viking Docs |
|---|---|---|
| Price from | $25/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.0 (#80) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Custom domain | A custom domain with free SSL is included with every paid plan starting at Starter. | Yes |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Paid from | 25 | 39 |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The Free plan lists community support, Starter lists email support, and Viking Docs lists priority support. |
| Version history | Yes | The platform offers version history, with restore listed on the Viking Docs plan. |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
Viking Docs
- FreeFree
- Starter$39 a month
- Viking Docs$55 a month
- FreePrice not published
In their own words
Viking Docs
Viking Docs has no write-up on Specifiction yet; its figures are above.