| Price from | $25/mo | $6/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 4 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.2 (#57) |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | No |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | Official extensions include publishing to Dev.to, Hashnode, and Medium, as well as GPT-3.5 and MDX extensions. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Vrite is an open-source collaborative developer content platform for creating, managing, and deploying product documentation, technical blogs, and knowledge bases. |
| Paid from | 25 | 6 |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The Team plan includes priority support, and Enterprise includes technical onboarding. |