| Price from | $25/mo | $10/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Knowledge base software | 8.9 (#10) | 7.6 (#106) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | both |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Wikiful lets users build, edit, and share wikis from anywhere. |
| Paid from | 25 | 10 |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | The site directs customers with questions to [email protected]. |