| Price from | $25/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Knowledge base software | 8.9 (#10) | 8.2 (#60) |
| Audience | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. | internal |
| Encryption | Connections use TLS 1.2+ and data at rest in managed Postgres is encrypted with AES-256. | Connected API keys are encrypted at rest. |
| Free plan | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. | Yes |
| Integrations | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. | The integrations page lists tools including Stripe, Bokio, HubSpot, Shopify, GitHub, Slack, and Notion; some are marked beta. |
| Knowledge base | Helpable publishes a searchable help center on a custom domain with structured data, sitemap, hreflang and SEO metadata. | Teams write internal onboarding guides, manuals, FAQs and policies in Markdown or plain text. |
| Product | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. | Ziikly describes itself as an MCP-native knowledge base for engineering and AI teams that connects team docs, APIs, and read-only database views to AI agents. |
| SSO support | Yes | Yes |
| Support | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. | Support is provided by email, with Ziikly saying replies usually arrive within one business day. |