HelpCenter.io vs Wikidot
HelpCenter.io
helpcenter.ioWikidot
wikidot.comSide by side
| Figure | HelpCenter.io | Wikidot |
|---|---|---|
| Price from | $2.42/mo | $4.16/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 7 |
| Spec score · Knowledge base software | 8.4 (#44) | 8.9 (#11) |
| API | A REST API is available on every plan, and webhooks notify a server when articles or categories change. | The plans comparison lists XML-RPC API access for Pro Lite, Pro, Pro+, and Community Site plans. |
| Custom domain | Yes | Yes |
| Free plan | No | Yes |
| Integrations | The integrations guide lists Zendesk, Front, HubSpot, and Intercom, and says AI suggestions and replies in those integrations require Catalyst or the AI add-on on Bootstrap and Growth. | Wikidot describes Gravatar integration for anonymous users and says sites can embed selected HTML code from social sites or import RSS feeds. |
| Intended users | The site presents the product for SaaS, ecommerce, finance, education, agency, and mobile app teams. | Wikidot describes its plans as serving casual users, professionals, and small businesses, and says the service can be used for personal sites, company websites, portals, and community forums. |
| Product | HelpCenter.io provides a branded, searchable customer-facing knowledge base that can also power an AI Widget and embedded FAQ sections. | Wikidot hosts wiki-based websites for publishing content, sharing documents, and collaborating with others. |
| Security | The security guide says HelpCenter.io runs on AWS, serves its dashboard and help centers over HTTPS, and backs up data several times a day. | Wikidot says sensitive pages use HTTPS with at least 128-bit SSL certificates and describes measures against unauthorized access. |
| Support | Growth and Catalyst include white-glove support, while Bootstrap lists standard support. | First-line help is provided through the community FAQ, multilingual Handbook and forum, with email escalation. |
| Version history | Yes | Yes |
Plans
HelpCenter.io
- Bootstrap$29 a month
- Growth$119 a month
- Catalyst$179 a month
- Bootstrap$29 a year
- Growth$119 a year
- Catalyst$179 a year
Wikidot
- Free accountFree
- Community SiteFree
- Pro Lite account$49.90 a year
- Additional slots$59.90 a year
- Pro account$119.90 a year
- Pro+ account$239.90 a year
- Pro Plus account$239.90 a year
In their own words
HelpCenter.io
HelpCenter.io has no write-up on Specifiction yet; its figures are above.