HelpCrunch vs HubTalk
HelpCrunch
helpcrunch.comHubTalk
hubtalk.comSide by side
| Figure | HelpCrunch | HubTalk |
|---|---|---|
| Price from | $15/mo | $9/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Live chat software | 9.2 (#8) | 8.3 (#34) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | website |
| Free plan | No | Yes |
| Installation | The widget can be installed directly on websites, single-page apps, WordPress, Shopify, PrestaShop, OpenCart, Squarespace and through Google Tag Manager. | The chat widget is installed by copy-pasting an embeddable script, which the maker describes as around 22 KB depending on configuration and add-ons. |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | AppHub lists e-commerce integrations for OpenCart and PrestaShop, along with visitor information and widget customization add-ons. |
| Live agent chat | Yes | Yes |
| Mobile support | HelpCrunch offers agent apps and SDK-based in-app support for iOS and Android, with centralized support across websites and mobile apps. | The pricing page includes iPhone and Android access via XMPP, and the home page says operators can chat from iPhone or Android devices. |
| Visitor tracking | Yes | Yes |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.