HelpCrunch vs LooperChat
HelpCrunch
helpcrunch.comLooperChat
looperchat.comSide by side
| Figure | HelpCrunch | LooperChat |
|---|---|---|
| Price from | $15/mo | $30/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Live chat software | 9.2 (#8) | 8.7 (#20) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | website |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | United Kingdom |
| Installation | The widget can be installed directly on websites, single-page apps, WordPress, Shopify, PrestaShop, OpenCart, Squarespace and through Google Tag Manager. | The widget can be installed by adding a single script tag to a website. |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | LooperChat supports Model Context Protocol integrations, including custom MCP servers on the Business plan. |
| Live agent chat | Yes | Yes |
| Security | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. | The privacy policy says Transfon uses security measures to protect personal information and stored data from unauthorized access, alteration, disclosure, or destruction. |
| Visitor tracking | Yes | Yes |
Plans
LooperChat
- FreeFree
- Basic$30 a month
- Business$90 a month
- EnterprisePriced on request
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
LooperChat
LooperChat has no write-up on Specifiction yet; its figures are above.