HelpCrunch vs MyLiveChat
HelpCrunch
helpcrunch.com
MyLiveChat
mylivechat.comSide by side
| Figure | HelpCrunch | MyLiveChat |
|---|---|---|
| Price from | $15/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Live chat software | 9.2 (#8) | 8.4 (#25) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | website |
| Founded | 2016 | 2003 |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | North York, Ontario, Canada |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | 45 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
MyLiveChat
- FreeFree
- Starter$15 a month
- Basic$29 a month
- Corporate$59 a month
- Enterprise$99 a month
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
MyLiveChat
MyLiveChat adds website chat for businesses that want visitors to reach a live agent or a chatbot. It also tracks visitors, and its listed chat channel is the website. The service is available on the web, Windows, macOS, iOS, and Android, and lists 45 integrations. The free plan provides one agent seat and three years of chat history, at free, billed forever, with no credit card required. Starter costs $15 a month and has one agent seat and three years of history. Basic costs $29 a month for two to four seats and five years of history, while Corporate costs $59 a month for five to nine seats and five years. Enterprise costs $99 a month for 10 or more seats and 15 years of chat history. Paid plans are billed monthly and can be canceled at any time. MyLiveChat is the maker, founded in 2003 and headquartered in North York, Ontario, Canada.