HelpCrunch vs Olark
HelpCrunch
helpcrunch.com
Olark
olark.comSide by side
| Figure | HelpCrunch | Olark |
|---|---|---|
| Price from | $15/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 3 |
| Spec score · Live chat software | 9.2 (#8) | 7.4 (#77) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | website+messaging |
| Founded | 2016 | 2009 |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | Wilmington, Delaware, United States |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | 29 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
Olark
- Classic live-chat-only$29 a month
- Standard AI Website Agent$400 a month
- Custom packagesPrice not published
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.