HelpCrunch vs ProProfs Chat
HelpCrunch
helpcrunch.com
ProProfs Chat
proprofschat.comSide by side
| Figure | HelpCrunch | ProProfs Chat |
|---|---|---|
| Price from | $15/mo | $1.99/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Live chat software | 9.2 (#8) | 7.9 (#47) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | omnichannel |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | Santa Monica, California, USA |
| Integrations | Listed integrations include Zapier, Slack, WordPress, Facebook Messenger, WhatsApp, Instagram, Google Analytics, Shopify, Telegram, Viber, HubSpot, Salesforce, Pipedrive, Jira, Segment, Twitter, Aircall, Zendesk and others. | 40 |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
ProProfs Chat
- Free PlanFree
- Essentials$1.99 a month
- Business$3.99 a month
- Business Complete Elite$179.97 a month
- Customer Delight Suite$499 a month
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
ProProfs Chat
ProProfs Chat has no write-up on Specifiction yet; its figures are above.