HelpCrunch vs tawk.to
HelpCrunch
helpcrunch.com
tawk.to
tawk.toSide by side
| Figure | HelpCrunch | tawk.to |
|---|---|---|
| Price from | $15/mo | $29/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 7 |
| Spec score · Live chat software | 9.2 (#8) | 8.3 (#27) |
| Chatbot | Its code-free HelpBot chatbot can collect details, qualify leads, offer discounts, gather issue information and route chats, including through Facebook, Instagram, Telegram and Viber. | Yes |
| Chat channels | omnichannel | website+messaging |
| Founded | 2016 | 2013 |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | Las Vegas, Nevada, United States |
| Live agent chat | Yes | Yes |
| Visitor tracking | Yes | Yes |
Plans
tawk.to
- HobbyFree
- Growth$29 a month
- Business$99 a month
- Enterprise$399 a month
- Whitelabel$29 a month
- Voice Agents$49 a month
- Data Enrichment$59 a month
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.
tawk.to
tawk.to combines website chat, live agent chat, visitor tracking, and a website chatbot. Its listed chat channels cover websites and messaging, and it runs on web, Windows, macOS, iOS, and Android. The free Hobby plan includes 100 monthly message credits, one AI chat agent, and 100 crawled web pages. Growth costs $29 a month and includes 1,000 monthly message credits, three AI chat agents, 500 crawled pages, and up to 1,000 API calls. Business costs $99 a month, with 5,000 message credits, five AI chat agents, 2,000 crawled pages, and 5,000 API calls. Enterprise costs $399 a month and lists 20,000 message credits, 10 AI chat agents, 10,000 crawled pages, and 10,000 API calls. Other options include Whitelabel at $29 a month per property, Voice Agents from $49 a month plus usage, and Data Enrichment from $59 a month, scaling with volume. The maker was founded in 2013 and is headquartered in Las Vegas, Nevada, United States.