HelpCrunch vs WebTalk
HelpCrunch
helpcrunch.comWebTalk
webtalk.shSide by side
| Figure | HelpCrunch | WebTalk |
|---|---|---|
| Price from | $15/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Live chat software | 9.2 (#8) | 7.6 (#69) |
| Chat channels | omnichannel | website |
| Free plan | No | Yes |
| Headquarters | Wilmington, Delaware, USA | London, United Kingdom |
| Installation | The widget can be installed directly on websites, single-page apps, WordPress, Shopify, PrestaShop, OpenCart, Squarespace and through Google Tag Manager. | The widget installs with one script tag, requires no framework or build step, and is described as working with any website or framework. |
| Live agent chat | Yes | Yes |
| Mobile support | HelpCrunch offers agent apps and SDK-based in-app support for iOS and Android, with centralized support across websites and mobile apps. | The free plan lists PWA and mobile support. |
| Security | HelpCrunch says personal data is protected with TLS encryption and that its privacy policy follows GDPR requirements. | The privacy policy lists TLS encryption in transit, bcrypt-hashed passwords, session-based authentication, and regular security reviews. |
| Visitor tracking | Yes | Yes |
Plans
In their own words
HelpCrunch
HelpCrunch has no write-up on Specifiction yet; its figures are above.