HelpHero vs iorad
HelpHero
helphero.coiorad
iorad.comSide by side
| Figure | HelpHero | iorad |
|---|---|---|
| Price from | $45.83/mo | $200/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 10 | 4 |
| Spec score · Product Adoption Software | 8.2 (#8) | 8.2 (#9) |
| Spec score · Software Tutorials | 8.1 (#14) | 8.1 (#15) |
| Security | HelpHero says data is encrypted in transit using TLS and encrypted at rest and during data-centre transfers. | iorad's browser extension security overview states that it maintains SOC 2 Type 2 certification and describes role-based access, audit logging, and encryption key management. |
| Support | HelpHero lists email, chat, and conference-call support, with comprehensive documentation. | iorad lists a private Slack channel and prioritized support among its enterprise plan features. |
Plans
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
In their own words
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.
iorad
iorad captures software workflows and turns them into tutorials learners can explore in six modes: Try It, View It, Watch It, Print It, Do It, and Quiz Mode. Creators can capture Windows and Mac applications, workflows involving iOS and Android devices, and browser content through the Chrome or Edge extension. The resulting material can be published as interactive tutorials, articles, videos, PDFs, or SCORM files. iorad integrates with more than 50 learning management systems, including Workramp, Lessonly, Canvas, and Cornerstone. Help by iorad can place tutorials inside Google Workspace apps and Salesforce. It offers a free plan at free, with unlimited tutorials, public tutorials, and learners. Individual costs $200 a month for one creator and unlimited private tutorials; Team costs $500 a month, with one creator included and extra seats at $50 / month each. A free trial is also listed. Desktop-captured tutorials have a sharing exception: they cannot be shared in the extension or widget except through the widget's Web Library.