HelpHero vs Product Fruits
HelpHero
helphero.co
Product Fruits
productfruits.comSide by side
| Figure | HelpHero | Product Fruits |
|---|---|---|
| Price from | $45.83/mo | $111/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Product Adoption Software | 8.2 (#8) | 8.0 (#12) |
| Spec score · Onboarding Bots | 8.2 (#8) | 8.0 (#11) |
| Spec score · User Onboarding Software | 8.1 (#10) | 7.9 (#14) |
| Spec score · Customer Onboarding Software | 8.0 (#11) | 7.9 (#13) |
| Spec score · In App Messaging | 8.1 (#8) | 7.9 (#10) |
| Product | HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. | Product Fruits is a digital adoption and user onboarding platform for customer-facing web apps and SaaS products. |
| Security | HelpHero says data is encrypted in transit using TLS and encrypted at rest and during data-centre transfers. | The pricing page states that Product Fruits has SOC 2 Type 2, ISO 27001 certification, and GDPR compliance. |
| Support | HelpHero lists email, chat, and conference-call support, with comprehensive documentation. | The pricing page lists email, live chat, video calls, solution engineer help, and live onboarding and training, with service levels varying by plan. |
Plans
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
Product Fruits
- Starter$111 a month
- Pro$187 a month
- Business$374 a month
- CustomPriced on request
In their own words
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.
Product Fruits
Product Fruits is a digital adoption and onboarding platform for customer-facing web applications and SaaS products. Its no-code editor lets teams assemble onboarding flows, checklists, product tours, hints, in-app help, and announcements without developer work. Targeting can use role, signup date, or behavior, and HubSpot can be connected without code. Elvin AI answers questions from existing help documents and can create walkthroughs, while Product Fruits AI drafts editable content. The REST API synchronizes user data and tracks back-end events. Product Fruits MCP provides read-only onboarding data to compatible AI assistants, requires no API keys, and is included in every plan. Listed integrations include Mixpanel, Segment, Zapier, Slack, Typeform, Salesforce, Google Analytics, Heap, and SessionStack. It runs through web, iOS, API, and extension platforms. Pricing starts at $111 a month on Starter, billed annually with 25% off, for 1,500 MAUs. A 14-day trial requires no credit card; there is no free plan.