HelpHero vs Screeb
HelpHero
helphero.coScreeb
screeb.appSide by side
| Figure | HelpHero | Screeb |
|---|---|---|
| Price from | $45.83/mo | €135/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Product Adoption Software | 8.2 (#8) | 8.8 (#5) |
| Product | HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. | Screeb combines session replay, user feedback, product tours, and AI analytics to help teams measure and improve digital user experiences. |
| Support | HelpHero lists email, chat, and conference-call support, with comprehensive documentation. | The pricing page lists live chat support, first response times of 4 hours for Essentials and 3 hours for Plus, and custom response times for Pro and Enterprise. |
Plans
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
Screeb
- Essentials€135 a month
- Plus€399 a month
- Pro€699 a month
- EnterprisePriced on request
In their own words
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.
Screeb
Screeb combines session replay, in-app feedback, product tours and AI analytics to help teams measure and improve digital user experiences. Teams can target surveys to user behavior, then filter session replays by segment, behavior or survey response. No-code product tours and in-app messages support onboarding and feature adoption. Screeb says its AI analyzes feedback and replays to surface trends, anomalies and insights. It supports Android, iOS, web and API access; developer resources include web and mobile SDKs, webhooks, Stitch and SFTP connectors. Listed integrations include Productboard, Segment, Asana, Amplitude, Slack, Notion, Contentsquare, Mixpanel, Harvestr, Jira, Monday, Intercom, Typeform, Zendesk, Zapier and Cycle. Screeb describes itself as GDPR compliant and says data is hosted in France, encrypted and access-limited. Its AI help article says it uses Mistral Small and does not share private user information with AI providers. A free plan and 14-day trial are available; paid plans start at €135/mo annually, with usage allowances varying by tier.