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SPECIFICTION
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Helpie WP vs Zendesk Guide

Helpie WP

helpiewp.com

Zendesk Guide

zendesk.com

Side by side

FigureHelpie WPZendesk Guide
Price from$4.92/mo$19/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
Windows—Yes
macOS—Yes
iOS—Yes
Android—Yes
API—Yes
Self-hostedYes—
Plans published210
Spec score · Knowledge base software7.9 (#86)9.2 (#3)
Publishing audiencebothboth
Content analyticsYesYes
Free planYesNo
IntegrationsThe maker states that Helpie is compatible with Elementor and WPML and supports widgets, shortcodes, and hooks for customization.Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners.
Version historyYesYes

Plans

Helpie WP

  • Pro$59 a year
  • Pro (5-site)$149 a year

Helpie WP pricing →

Zendesk Guide

  • Suite Team$55 a month
  • Suite Professional$115 a month
  • Suite Enterprise + CopilotPrice not published
  • Support Team$19 a month
  • Copilot add-on$50 a month
  • Workforce Engagement Bundle add-on$50 a month
  • Suite Team$55 a month
  • Contact Center add-on$83 a month
  • Suite Professional$115 a month
  • Suite Enterprise + CopilotPriced on request

Zendesk Guide pricing →

In their own words

Helpie WP

Helpie WP has no write-up on Specifiction yet; its figures are above.

Visit helpiewp.com

Zendesk Guide

Zendesk Guide has no write-up on Specifiction yet; its figures are above.

Visit zendesk.com