Helpjuice vs Red Arch Knowledge Manager
Helpjuice
helpjuice.com
Red Arch Knowledge Manager
redarchlabs.comSide by side
| Figure | Helpjuice | Red Arch Knowledge Manager |
|---|---|---|
| Price from | $249/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 1 |
| Spec score · Internal Knowledge Base Software | 8.6 (#9) | 7.6 (#19) |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Salesforce, Zendesk, Chrome, Olark, Zapier, and Freshdesk. | A versioned REST API, org-scoped API keys, and HMAC-signed inbound and outbound webhooks connect Red Arch to other systems. |
| Product | Helpjuice is a knowledge base platform for organizing and finding company or customer documentation. | Red Arch Knowledge Manager combines AI chat, content management, customer integration, and learning management in an open-source organizational platform. |
| Security | The maker lists access control, user roles, SSO, GDPR compliance, and SOC 2 among its security or compliance features and claims. | Role-based access applies across documents, records, search, and AI chat, and organizations are isolated at the database level using row-level security. |
| Support | The maker advertises 24x5 support, priority support, and onboarding assistance. | The maker lists [email protected] for questions and says built-in help and documentation are available inside the app. |
Plans
Helpjuice
- Knowledge Base$249 a month
- AI-Knowledge Base$449 a month
- Unlimited AI-Knowledge Base$799 a month
In their own words
Red Arch Knowledge Manager
Red Arch Knowledge Manager is an open-source, self-hostable platform combining organizational knowledge, AI chat, content management, workflows, customer integration, and learning management. Its AI search answers questions from organizational content using semantic and keyword search with passage-level citations. Folders and spaces can have document and folder permissions that also govern search and AI chat. A visual no-code BPMN builder supports form, schedule, event, and inbound-webhook triggers, plus AI steps, approvals, branching, and notifications. Users can create courses from documents, run server-graded quizzes and AI-graded scenarios, issue certificates, and view learner progress dashboards. A versioned REST API, organization-scoped keys, and HMAC-signed webhooks connect other systems. An MCP server lets assistants such as Claude and Cursor build entities, forms, views, reports, and workflows while respecting permissions. Docker and Compose support deployment. The Apache License 2.0 permits commercial use, modification, and redistribution. The listed plan costs nothing with no per-seat pricing.