HelpOne vs Track It Forward
HelpOne
helponesoftware.comTrack It Forward
trackitforward.comSide by side
| Figure | HelpOne | Track It Forward |
|---|---|---|
| Price from | $499/mo | $13.25/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Nonprofit Volunteer Management Software | 7.8 (#15) | 8.1 (#9) |
| Headquarters | Somers, New York, United States | Oakland, California, United States |
| Security | HelpOne's security page states SOC 2 Type II certification, AES-256 encryption, role-based access, monitoring, and regular backups; it says card payments run through its PCI DSS Level 1 processor partner NMI. | The maker says its US data centers are SOC 2 and GDPR compliant and that data in transit uses HTTPS with TLS 1.2 or higher. |
Plans
HelpOne
- Founders$499 a month
- Standard$599 a month
- Founders / Beta$499 a month
- ScalePriced on request
Track It Forward
- FreeFree
- Basic$13.25 a month
- Premium$25 a month
- Advanced$37 a month
In their own words
HelpOne
HelpOne has no write-up on Specifiction yet; its figures are above.
Track It Forward
Track It Forward helps organizations record volunteer time and track progress toward configured requirements or goals. Volunteers can log hours online, in the mobile app, or through onsite check-in. Organizations can create event calendars, collect RSVPs, customize notifications, and verify event hours. Reports can be generated instantly, grouped or filtered, and exported as Excel documents. In the app, volunteers can view timesheets and sign up for events, while administrators can add volunteers, view hours, and approve or decline submissions. School integrations support many student-information, learning-management, and identity systems, including Blackbaud, FACTS SIS, PowerSchool, Canvas, Google Classroom, Clever, and ClassLink; these are for student service-hour programs, and interested organizations are asked to contact the maker. The free plan is for grassroots organizations with fewer than 25 volunteers. Basic costs $13.25 a month for 100 users, Premium $25 a month for 100 users, and Advanced $37 a month for 100 users. A 30-day trial requires no payment method; accounts not upgraded afterward move to the free plan.