HelpOne

Spec sheet

Product

HelpOne describes itself as an all-in-one platform built exclusively for nonprofits, combining volunteer management, fundraising, events, donors, HR, finances, policies, training, and IT.Read 7 Oct 2026 · helponesoftware.com

Audience

HelpOne lists nonprofits of all sizes and causes, including community groups, faith communities, schools, youth organizations, social services, healthcare nonprofits, and national associations.Read 7 Oct 2026 · helponesoftware.com

Free plan

NoRead 20 Sep 2026 · helponesoftware.com

Paid from

599Read 20 Sep 2026 · helponesoftware.com

Security

HelpOne's security page states SOC 2 Type II certification, AES-256 encryption, role-based access, monitoring, and regular backups; it says card payments run through its PCI DSS Level 1 processor partner NMI.Read 7 Oct 2026 · helponesoftware.com

Headquarters

Somers, New York, United StatesRead 28 Sep 2026 · helponesoftware.com

Company

The site identifies HelpOne Software, Inc., names Edward Zaremba as founder and CEO, and describes strategic technology partner Citinet Solutions as having over 30 years of experience.Read 7 Oct 2026 · helponesoftware.com

Background checks

The volunteer module has a native Checkr integration with status tracking and expiration reminders, while Checkr bills background-check fees separately.Read 7 Oct 2026 · helponesoftware.com

Data portability

HelpOne says customers can export their data when needed and cancel at any time without cancellation fees.Read 7 Oct 2026 · helponesoftware.com

Events and fundraising

The site lists event management, dynamic ticketing, multi-day schedules, auctions, pledges, donations, contests, and sponsorships among its platform capabilities.Read 7 Oct 2026 · helponesoftware.com

Internal integrations

HelpOne says payments sync with fundraising, events, volunteer records, finance, and Form 990 reporting.Read 7 Oct 2026 · helponesoftware.com

Limits

HelpOne states plans have unlimited users, donors, volunteers, events, transactions, SMS, policies, and reports, with no per-seat fees or caps.Read 7 Oct 2026 · helponesoftware.com

Modular use

Users can hide modules they do not currently need and re-enable them from dashboard settings.Read 7 Oct 2026 · helponesoftware.com

Payments

HelpOne Payments lists a BYOP option at $1.75/tx + $15/mo and an interchange-plus option; it also offers text-to-give, QR payments, recurring gifts, hosted pages, and invoicing.Read 7 Oct 2026 · helponesoftware.com

Privacy and compliance

HelpOne describes its data handling as GDPR-aligned and says this is not a separate GDPR certificate; the security page says it does not claim blanket HIPAA certification.Read 7 Oct 2026 · helponesoftware.com

Support and migration

The homepage offers free migration, setup help, one-on-one onboarding, direct team access, and priority support for early pricing customers.Read 7 Oct 2026 · helponesoftware.com

Volunteer management

Volunteer tools include a self-service portal, shift availability, hours approval, SMS and email reminders, and automatic volunteer-hour valuation for Form 990 and P&L reporting.Read 7 Oct 2026 · helponesoftware.com

Plans and prices

Every HelpOne plan and price →

Where Specifiction places it

• Nonprofit Volunteer Management Software#15 of 317.8
• Church Background Check Software#23 of 357.6
• IT Asset Management Software#93 of 1127.2