POINT
pointapp.org
What it is
POINT provides volunteer management tools for organizations and helps people find and join volunteer opportunities. Organizations can recruit through website widgets, a hosted volunteer hub, social media integrations, and email invitations. Its onboarding process can include custom applications, waivers, background checks, progress tracking, and admin approvals. The platform organizes volunteer profiles, programs, groups, cohosts, and documents; volunteers can register for shifts and groups, including youth and guest registrations and ongoing opportunities. Hours can be recorded automatically, entered manually, or captured at self-check-in kiosks, then reviewed through reports and custom exports. POINT supports SMS and email, automated confirmations and reminders, push notifications, and calendar integrations. It runs on Android, iOS, and the web. A free plan is available, along with a 14-day trial; Pro starts at $99 a month billed annually, or $140 a month billed monthly. POINT says it serves qualifying nonprofit organizations in the U.S. and Ukraine.
Spec sheet
- What it does
- POINT connects volunteers with nonprofit opportunities and gives organizations tools to recruit, schedule, communicate with, and report on volunteers.Read 15 Oct 2026 · pointapp.org
- Purpose
- POINT provides volunteer management technology for organizations and helps people find and participate in volunteer opportunities.Read 29 Sep 2026 · pointapp.org
- Integrations
- Official pricing pages list fundraising tools, donor CRMs, background checks, and SMS as built-in or add-on integrations.Read 15 Oct 2026 · pointapp.org
- Support
- Free accounts receive onboarding, webinars or office hours, and chat support; Pro includes a one-hour onboarding session and priority chat.Read 15 Oct 2026 · pointapp.org
- Headquarters
- Powell, Ohio, United StatesRead 28 Sep 2026 · pointapp.org
- Founded
- 2013Read 28 Sep 2026 · pointapp.org
- Attendance claim
- POINT states that volunteers attend 97% of events across its platform.Read 15 Oct 2026 · pointapp.org
- Audience and availability
- The pricing FAQ says POINT is available to nonprofits in the U.S. and Ukraine and defines nonprofit accounts as charitable community 501(c)(3) organizations.Read 29 Sep 2026 · pointapp.org
- Background-check handling
- POINT says Checkr performs background checks, while POINT receives only check status and does not receive, access, or store reports or their contents.Read 29 Sep 2026 · pointapp.org
- Cause-personalized feed
- The volunteer feed uses selected causes and location to surface relevant events, with reminders sent after signup.Read 15 Oct 2026 · pointapp.org
- Checkr integration
- POINT integrates with Checkr and says background-check reports are not stored in POINT or shared with other nonprofits.Read 15 Oct 2026 · support.pointapp.org
- Communications
- POINT supports SMS, email, automated confirmations and reminders, push notifications, and calendar integrations.Read 29 Sep 2026 · pointapp.org
- Company headquarters
- LinkedIn lists POINT as headquartered in Powell, Ohio, at 1476 Manning Parkway.Read 15 Oct 2026 · linkedin.com
- Company positioning
- POINT describes itself as an OpenTable-like platform for volunteering with an admin dashboard, website integration, volunteer app, and volunteer hub.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists POINT as a nonprofit organization with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Data policy
- POINT’s privacy policy identifies POINT Technologies, LLC as an Ohio limited liability company and describes administrative, technical, and organizational safeguards.Read 15 Oct 2026 · pointapp.org
- Documentation
- The help center includes setup, volunteer support, integrations, exports, programs, waivers, applications, background checks, and role-management guides.Read 15 Oct 2026 · support.pointapp.org
- Iframe controls
- The widget can show public or private events, filters, cause filters, pagination, and grid, list, or calendar views.Read 15 Oct 2026 · support.pointapp.org
- Impact tracking
- Volunteer profiles accumulate attended hours, donations, and manually entered hours that admins can approve.Read 15 Oct 2026 · pointapp.org
- Licence
- POINT’s terms state that its software, HTML, CSS, JavaScript, names, and images are POINT intellectual property and prohibit copying, modification, or resale without permission.Read 15 Oct 2026 · pointapp.org
- Limit: reporting and family accounts
- G2 reviewers requested more reporting options and family-account functionality.Read 15 Oct 2026 · g2.com
- Limit: search and performance
- App Store complaints describe search results disappearing when navigating back, slow responses, timeouts, and occasional crashes or login problems.Read 15 Oct 2026 · apps.apple.com
- Limit: setup and customization
- G2’s review analysis identifies setup difficulty, limited customization, missing features, and learning complexity as recurring negatives.Read 15 Oct 2026 · g2.com
- Limit: support hours
- A G2 reviewer praised tracking and kiosks but complained that chat is the main support channel and live help may not cover evening events.Read 15 Oct 2026 · g2.com
- Management
- The platform organizes volunteer profiles, admins, programs, groups, cohosts, and documents.Read 29 Sep 2026 · pointapp.org
- Network API
- The Network offering lists API access alongside multisite management, super-admin access, and cross-organization reporting.Read 15 Oct 2026 · support.pointapp.org
- Onboarding
- Onboarding supports custom applications, waivers, background checks, progress tracking, and admin approvals.Read 29 Sep 2026 · pointapp.org
- Plan limit
- The Free plan does not list application management, program management, check-in kiosks, waiver management, or custom reports among its included features; those are listed under Pro.Read 29 Sep 2026 · pointapp.org
- Platform update
- The Google Play listing reports an update on September 14, 2026.Read 15 Oct 2026 · play.google.com
- Praise: discovery and design
- App Store reviewers praise the attractive interface, simple opportunity browsing, and convenient signup process.Read 15 Oct 2026 · apps.apple.com
- Praise: ease and support
- G2’s review summary says users repeatedly praise POINT’s intuitive interface, ease of use, and responsive support.Read 15 Oct 2026 · g2.com
- Praise: value and usability
- GetApp reviewers describe POINT as cost-effective, easy for administrators and volunteers, and effective for tracking volunteer data.Read 15 Oct 2026 · getapp.com
- Privacy and security
- POINT says it maintains administrative, technical, and organizational measures to protect personal information and does not sell volunteer personal information.Read 29 Sep 2026 · pointapp.org
- Rating on Apple App Store
- 4.0 out of 5 from 88 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on G2
- 4.7 out of 5 from 95 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.8 out of 5 from 49 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 3.2 out of 5 from 87 reviewsRead 15 Oct 2026 · play.google.com
- Recruitment
- Organizations can recruit volunteers with website widgets, a hosted volunteer hub, social media integrations, and email invitations.Read 29 Sep 2026 · pointapp.org
- Scheduling
- Volunteers can register for shifts and groups, including youth and guest registrations and ongoing opportunities.Read 29 Sep 2026 · pointapp.org
- Security compliance
- POINT’s Trust Center lists SOC 2 compliance, encryption, restricted production database and network access, malware protection, and vulnerability monitoring.Read 15 Oct 2026 · trust.pointapp.org
- Tracking
- Volunteer hours can be logged automatically, manually, or through self-check-in kiosks, with reports and custom exports.Read 29 Sep 2026 · pointapp.org
- US availability
- POINT’s admin setup guide says the platform is currently available only in the United States.Read 15 Oct 2026 · support.pointapp.org
- Volunteer app and web
- POINT provides free iOS, Android, and browser experiences for volunteers.Read 15 Oct 2026 · pointapp.org
- Volunteer discovery
- Volunteers can browse opportunities by location and cause, register, sign waivers, and track hours.Read 15 Oct 2026 · pointapp.org
- Website integration
- Organizations can embed POINT events in an iframe so signups flow into the dashboard and published events update automatically.Read 15 Oct 2026 · support.pointapp.org
Plans and prices
Strong points and limits
Strong points
- Recruit through widgets, a hosted hub, social media, and email.
- Register volunteers for shifts, groups, and ongoing opportunities.
- Log hours manually, automatically, or at self-check-in kiosks.
- Supports SMS, email, push notifications, and calendar integrations.
Limits
- Free plan does not list application or program management.
- Free plan does not list kiosks, waiver management, or custom reports.
- Pro starts at $99 a month billed annually.
Who it suits
POINT suits nonprofit organizations that need to recruit, schedule, communicate with, and track volunteers. Its pricing FAQ defines eligible nonprofit accounts as charitable community 501(c)(3) organizations in the U.S. and Ukraine.
POINT in depth
Read the full write-up
POINT brings volunteer recruitment, scheduling, communications, and hours tracking into one platform for nonprofits. It is best suited to organizations coordinating several programs or structured volunteer workflows. The free plan covers core coordination; application management, waivers, kiosks, and custom reports make Pro the more complete option, at a meaningful monthly cost.
Overview
POINT serves both sides of volunteering: organizations can organize opportunities and volunteers can find and join them. Recruitment can run through website widgets, a hosted volunteer hub, social media integrations, and email invitations. The platform also organizes volunteer profiles, administrators, programs, groups, cohosts, and documents.
Founded in 2013 and based in Powell, Ohio, POINT runs on Android, iOS, and the web. Its pricing FAQ says it is available to nonprofits in the U.S. and Ukraine, defining eligible nonprofit accounts as charitable community 501(c)(3) organizations.
Key features
Volunteer intake and scheduling
Organizations can use custom applications, waivers, background checks, progress tracking, and admin approvals to structure onboarding. These capabilities are listed under Pro, not Free, so organizations with formal screening or consent workflows should budget for the upgrade. POINT says Checkr conducts background checks and POINT receives only the check status, not reports or their contents.
Volunteers can register for shifts and groups, including youth and guest registrations. Ongoing opportunities are supported, while recurring opportunities are a Pro feature. That distinction matters for organizations that rely on repeating schedules rather than one-off signups.
Hours and communication
Hours can be recorded automatically, manually, or through self-check-in kiosks. Kiosks and custom reports are Pro features, though time tracking and reporting are included in Free; organizations needing tailored reporting or on-site self-check-in will need to pay. POINT also supports SMS, email, automated confirmations and reminders, push notifications, and calendar integrations. SMS add-on bundles are included with Pro, rather than being described as part of the base plan.
The integrations page names Kindful, Okta, Checkr, PayPal, Venmo, Givebutter, Donorbox, DonorPerfect, Donately, Facebook, X, and LinkedIn. POINT says it uses administrative, technical, and organizational measures to protect personal information and does not sell volunteer personal information.
Pricing
POINT has a free plan, paid plans, and a 14-day trial. The free tier is unusually broad for organizations starting out: it allows unlimited volunteers and admins and includes signups and scheduling, event, contact and group management, messaging and reminders, time tracking and reporting, website widgets and integrations, plus the volunteer portal and mobile app. It does not include application management, program management, kiosks, waiver management, or custom reports, so it is less suitable for organizations that need controlled intake or richer reporting.
Pro (annual) costs $99 a month, billed annually; Pro (monthly) costs $140 a month, billed monthly. Both add application and program management, check-in kiosks and QR codes, recurring opportunities, waivers, document storage, custom reports, background check integration, and SMS add-on bundles. Annual billing lowers the monthly price, but commits the organization to an annual term. Pro fits teams that have outgrown basic signups and need formal applications, screening, or more capable tracking.
Teams (annual) costs $199 a month, billed annually; Teams (monthly) costs $299 a month, billed monthly. Both include Pro features plus role-based access controls, admin task management, program segmentation, and branded communication. The tier is for organizations coordinating across administrators or segmented programs; smaller groups may not need its added controls and communication features.
Network offers multi-organization oversight, cross-organization impact tracking, centralized reporting, network-wide admin communication, and an aggregated opportunity feed, with custom pricing. It is aimed at organizations coordinating across multiple organizations rather than a single nonprofit.
Support scales with the plans: Free includes 20-minute onboarding, office hours and webinars, and chat support; Pro includes one-hour onboarding and priority chat; Teams includes multi-session onboarding, team training, and priority support. That makes the paid plans more appealing when rollout and staff training require dedicated help.
Platforms
POINT is available on Android, iOS, and the web, giving volunteers mobile access as well as browser-based use. This combination suits organizations whose volunteers sign up or check details away from a desktop.
Who it's for
POINT is a strong fit for eligible nonprofits that need volunteer signups, scheduling, messaging, and hour tracking in a single system, especially when programs or onboarding processes are becoming more involved. A small organization with straightforward needs can start on Free. Those requiring applications, waivers, kiosks, or tailored reports should compare the operational benefit of Pro against its $99 a month annual commitment. POINT is not for organizations outside the stated U.S. and Ukraine nonprofit availability.
Pros and cons
Pros: Free supports unlimited volunteers and admins while covering signups, scheduling, messaging, and hours, which gives small organizations room to coordinate without a per-volunteer cap.
Pros: Multiple hour-entry methods and a broad set of communication channels support both self-service check-in and ongoing volunteer reminders.
Cons: Applications, waivers, kiosks, and custom reports require Pro, making the free plan a poor fit for formal intake or organizations that depend on those tools.
Cons: The gap between Pro annual and monthly pricing is substantial, and Teams costs more still; organizations should weigh added controls and support against their actual coordination needs.
Alternatives
VolunteerMark is another freemium option, with a free plan capped at 50 volunteers and one administrator, so it may suit a smaller group that can work within those limits. Vome offers a free Recruit plan with one application form and one onboarding sequence; it is worth considering when a bounded intake workflow is the priority.
SignUp.com has a free Basic plan with one primary organizer, one custom participant question, and one group page, making it an alternative for simple signups. Volunteer Scheduler Pro is a paid alternative with a free trial and flexible scheduling tools for teams focused on volunteer scheduling.
Church Volunteering offers a free plan for one team and up to 10 volunteers, which may suit a small church team with basic roster needs. Volgistics starts at $9 a month for 50 volunteer records, with optional modules and additional records or operators affecting the total, making it an alternative for organizations that prefer a paid, record-based starting plan.
VolunteerLocal charges $200 for its Discover Plan, with two admin seats and 10,000 SMS per year in the U.S. and Canada; it may be a better fit for single-event coordination. Charity Republic offers a $25 a month plan for fewer than 250 volunteers, including setup and training, which may suit organizations seeking a paid starting plan with those services.
For broader comparisons, see Volunteer Scheduling Software, Nonprofit Volunteer Management Software, Event Volunteer Management Software, and Church Background Check Software.
Verdict
Choose POINT if your nonprofit wants volunteer recruitment, scheduling, communications, and hour tracking together, and especially if the free plan covers your basic workflow. Its main drawback is the price of moving beyond that core: applications, waivers, kiosks, and custom reports start at $99 a month billed annually. Organizations that need those features should assess whether Pro’s wider workflow offsets that commitment; those with simple signups may be better served by Free.
Verdict
POINT combines volunteer recruitment, scheduling, communications, and hours tracking in one platform. Check the plan details carefully if you need application management, kiosks, waivers, or custom reports, which are listed under Pro rather than Free.
Where Specifiction places it
- Volunteer Scheduling Software#2 of 269.0
- Nonprofit Volunteer Management Software#3 of 319.0
- Corporate Volunteering Platforms#1 of 108.7
- Event Volunteer Management Software#5 of 299.0
- Church Background Check Software#8 of 358.8