Volunteero

Spec sheet

What it does

Volunteero is a volunteer-management platform for charities and nonprofits covering recruitment, onboarding, scheduling, communication, reporting and engagement.Read 15 Oct 2026 · volunteero.org

Purpose

Volunteero is volunteer management software for charities and nonprofits, combining recruitment, scheduling, e-learning and rewards.Read 30 Sep 2026 · volunteero.org

Intended users

The maker says Volunteero was built in direct partnership with UK charities and is designed to simplify volunteer management for charities.Read 30 Sep 2026 · volunteero.org

Platforms

Volunteers can use iOS, Android or a desktop web browser at app.volunteero.org.Read 15 Oct 2026 · intercom.help

Deployment

Organizations can group volunteers, assign missions, schedule shifts and use check-in processes and mission templates.Read 30 Sep 2026 · volunteero.org

API

The API can retrieve volunteer data, manage opportunities, synchronize reports, automate communications and exchange data with external CRMs or databases.Read 15 Oct 2026 · volunteero.org

Integrations

Zapier connectivity supports automated workflows with services such as Google Sheets, Slack, Trello, HubSpot, Salesforce and Mailchimp.Read 15 Oct 2026 · volunteero.org

Mobile apps

The volunteer app is linked for download from both the Apple App Store and Google Play.Read 30 Sep 2026 · volunteero.org

Security

The feature page lists two-factor authentication and role and group access controls; the maker also provides a security policy.Read 30 Sep 2026 · volunteero.org

Compliance

Volunteero states that it adheres to GDPR and separately describes itself as GDPR and HIPAA compliant.Read 15 Oct 2026 · volunteero.org

Support

Official support includes implementation, one-to-one sessions, data migration, a support chat advertised with a 30-minute average response, account managers and hundreds of help articles and videos.Read 15 Oct 2026 · volunteero.org

Communication

Native chat, volunteer badges, volunteer notifications and staff notifications are provided for engagement and recognition.Read 15 Oct 2026 · volunteero.org

Company background

Volunteero says it was founded by three friends who had experienced challenges managing their own volunteering.Read 30 Sep 2026 · volunteero.org

Company legal facts

Volunteero Ltd is an active UK private limited company incorporated on 16 April 2020; Companies House lists its registered office in Flitwick, England and SIC 62090 information-technology services.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk

Custom integrations

Custom integrations are delivered through vetted partners with an upfront development charge and ongoing support fee.Read 15 Oct 2026 · volunteero.org

Data export

Application submissions, volunteer data and volunteer reports can be exported to Excel.Read 15 Oct 2026 · volunteero.org

Database

Volunteero provides an unlimited database for volunteer and client records with search and filtering.Read 15 Oct 2026 · volunteero.org

Documentation

The Help Center lists 85 staff-dashboard articles, 23 implementation guides, 12 volunteer-app articles, migration material, inter-organizational connectivity and one API/webhooks article.Read 15 Oct 2026 · intercom.help

Founding story

Volunteero says it was founded by three friends who experienced problems managing their own volunteering.Read 15 Oct 2026 · volunteero.org

Google Play listing

The Google Play listing shows 10K+ downloads; the opened listing did not display a numeric rating or rating count.Read 15 Oct 2026 · play.google.com

Integration limits

The maker says its Beacon, Donorfy, Microsoft Dynamics and Salesforce plug-and-play integrations are in development; custom integrations have an upfront development cost and ongoing support fee.Read 30 Sep 2026 · volunteero.org

Licence

The opened official product, pricing, integration and help pages describe a hosted service but do not state an open-source licence.Read 15 Oct 2026 · volunteero.org

Limit: authentication outage

A Trustpilot reviewer reported being locked out after an update because two-step verification repeatedly failed to send a text; the company attributed this to a third-party service issue.Read 15 Oct 2026 · trustpilot.com

Limit: digital accessibility

One Trustpilot reviewer says volunteers who are less comfortable with smartphone apps can face challenges and may need individual support.Read 15 Oct 2026 · trustpilot.com

Maker location

Trustpilot lists Volunteero contact details at Apartment 24, 5 Gaumont Place, London, United Kingdom.Read 15 Oct 2026 · trustpilot.com

Mission management

Staff can publish missions and manage groups, shifts, templates and check-in workflows.Read 15 Oct 2026 · volunteero.org

Notable news

On 8 July 2025 Volunteero announced a competition offering one grassroots charity 100 volunteer licences and five admin users for 24 months.Read 15 Oct 2026 · volunteero.org

Planned integrations

The company says it is working on plug-and-play integrations for Beacon, Donorfy, Microsoft Dynamics and Salesforce.Read 15 Oct 2026 · volunteero.org

Praise: reduced administration

Reviewers repeatedly say Volunteero centralizes information, reduces email and spreadsheet work, saves staff time and improves recruitment or onboarding.Read 15 Oct 2026 · trustpilot.com

Praise: usability and support

Trustpilot reviewers repeatedly describe the app as easy or intuitive for staff and volunteers and praise responsive onboarding and customer support.Read 15 Oct 2026 · trustpilot.com

Qualifications and learning

Courses and learning journeys support onboarding, quizzes, bookings and qualification renewals.Read 15 Oct 2026 · intercom.help

Rating on Apple App Store

4.3 out of 5 from 4 ratingsRead 15 Oct 2026 · apps.apple.com

Rating on Capterra

5.0 out of 5 from 21 reviewsRead 15 Oct 2026 · capterra.com

Rating on GetApp

5.0 out of 5 from 21 reviewsRead 15 Oct 2026 · getapp.com

Rating on Software Advice

5.0 out of 5 from 21 reviewsRead 15 Oct 2026 · softwareadvice.com

Rating on Trustpilot

4.6 out of 5 from 70 reviewsRead 15 Oct 2026 · trustpilot.com

Recruitment

Recruitment tools include opportunity posting, customizable forms, application tracking, automated submissions and reference collection.Read 30 Sep 2026 · volunteero.org

Recruitment and onboarding

The platform supports opportunity posting, application tracking, custom forms, reference collection and automated onboarding processes.Read 15 Oct 2026 · volunteero.org

Reporting and expenses

Volunteers can submit custom activity reports and expense claims through the app, while organizations can view insights, export report data or access it through the API.Read 30 Sep 2026 · volunteero.org

Security controls

The security policy states EU data storage, AWS servers in Ireland, hourly backups, multiple data centers, HTTPS transmission, encrypted passwords, restricted database access and internal two-factor authentication.Read 15 Oct 2026 · volunteero.org

Surveys

A native survey tool can collect volunteer feedback and automatically send exit surveys.Read 15 Oct 2026 · volunteero.org

Training

The platform supports onboarding tasks, learning modules, completion tracking and volunteer qualifications; its full-featured LMS is described as coming soon.Read 30 Sep 2026 · volunteero.org

Volunteer records

Volunteero describes its volunteer database as unlimited and supports detailed profiles, activity logs, tags, qualifications, search and saved filters.Read 30 Sep 2026 · volunteero.org

Webhooks

Webhook events include volunteer registration, task completion, check-in or check-out, profile updates and event sign-up or cancellation.Read 15 Oct 2026 · volunteero.org

Plans and prices

Every Volunteero plan and price →

Where Specifiction places it

• Volunteer Scheduling Software#7 of 268.1