Helppier vs Jimo
Helppier
helppier.comJimo
jimo.aiSide by side
| Figure | Helppier | Jimo |
|---|---|---|
| Price from | $49/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 7 | 3 |
| Spec score · Product Adoption Software | 9.1 (#2) | 7.9 (#16) |
| Spec score · Onboarding Bots | 9.1 (#3) | 8.0 (#10) |
| Spec score · User Onboarding Software | 9.0 (#4) | 7.8 (#16) |
| Analytics | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. | Jimo says its analytics capture feature usage, identify where users drop off, and support actions based on product analytics. |
| Headquarters | Porto, Portugal | Cachan, France |
| Installation | Web installation uses a dashboard domain entry, the Chrome extension and a widget that appears on the site. | To try Jimo, users can build and preview experiences with the Chrome extension without installing anything; going live requires a JavaScript snippet or npm package and takes about an hour of developer time, according to Jimo. |
| Integrations | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. | The pricing page lists Mixpanel, PostHog, Amplitude, HubSpot, Slack, Segment, and Zapier as included integrations. |
| Security and privacy | Its privacy policy states that data is stored in the EU, describes GDPR protections, and says sensitive data is encrypted; the policy was updated August 1, 2019. | Jimo states it is SOC 2 Type II and GDPR compliant, hosts data in the EU, acts as a data processor, does not sell or share users’ data, and includes a DPA in its standard contract. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
In their own words
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.