Helppier vs Steppr
Helppier
helppier.comSteppr
steppr.ioSide by side
| Figure | Helppier | Steppr |
|---|---|---|
| Price from | $49/mo | $29/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 7 | 4 |
| Spec score · Product Adoption Software | 9.1 (#2) | 7.5 (#26) |
| Spec score · Onboarding Bots | 9.1 (#3) | 7.6 (#17) |
| Spec score · User Onboarding Software | 9.0 (#4) | 7.5 (#24) |
| Analytics | Analytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views. | Tour analytics report per-step reach, completion, dismissal, and drop-off using both unique-user and attempt-level rates. |
| Integrations | The integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API. | Steppr supports Slack incoming webhooks, generic HTTPS webhooks, and Segment in both directions; Zapier’s Webhooks-by-Zapier can use its generic endpoint, while a native Zapier app is on the roadmap. |
| Security and privacy | Its privacy policy states that data is stored in the EU, describes GDPR protections, and says sensitive data is encrypted; the policy was updated August 1, 2019. | The privacy policy says Steppr uses encryption in transit, access controls, secret rotation, and audit logging, and does not sell personal information. |
| Support | Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. | The site says customers can email [email protected] and a human will reply; Enterprise includes SLA and dedicated support. |
Plans
Helppier
- Standard (up to 1,000 MAUS)$49 a month
- Standard (up to 10,000 MAUS)$99 a month
- Standard (up to 20,000 MAUS)$199 a month
- Standard$299 a month
- Standard (up to 50,000 MAUS)$299 a month
- Standard (more than 50,000 MAUS)Priced on request
- Tailor MadePriced on request
Steppr
- Starter$29 a month
- Growth$99 a month
- Scale$199 a month
- EnterprisePriced on request
In their own words
Helppier
Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.