Helppier vs Stonly

Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.

Stonly is a customer-service knowledge platform for building and delivering interactive guides, articles, knowledge bases, and AI-assisted answers. Its guides combine instructions with choices, letting customers or employees follow a path suited to their situation. Teams can place guides on websites, help centers, and web or mobile apps through no-code triggers. The knowledge base supports articles and guides, with analytics, versioning, rights management, and multimedia content. AI Answers draws on structured, metadata-rich material to respond to questions, surface relevant guides, and support multi-step resolutions. Stonly lists integrations including Zendesk, Salesforce, Freshworks, ServiceNow, Slack, Google Drive, Notion, and Zapier. Plans include Basic, with 400 monthly guide views, five published guides, one language, and one team member; Small Business lists 4,000 guide views and five team members. New accounts receive a 14-day Small Business trial, then move to Basic without charge unless upgraded. Stonly is available on Android, iOS, and web.