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SPECIFICTION
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Helppier vs Told

Helppier

helppier.com

Told

told.club

Side by side

FigureHelppierTold
Price from$49/mo€59/mo
Free plan—Yes
Free trialYesYes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYes—
Self-hostedYes—
Plans published74
Spec score · Product Adoption Software9.1 (#2)7.8 (#21)
AnalyticsAnalytics reports expose guide plays, completion rate, unique users and reached goals with daily, weekly and monthly views.The platform tracks responses, NPS scores, and completion rates, with data export.
IntegrationsThe integrations page lists Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and Helppier API.Documented integrations include webhooks, Make, Zapier, and Segment.
Intended usersThe maker describes Helppier as suited to SaaS and software companies and product specialists, including founders, product managers, marketers, and customer success managers.The pricing page describes Free for individuals, Starter for small companies gaining momentum, Expert for organizations scaling user research, and Enterprise for high-traffic organizations.
PurposeHelppier provides no-code interactive user guides, automated tours, and in-app messages to help onboard and assist users.Told collects user feedback through in-app, email, and shareable-link surveys and offers interactive product tours.
SupportStandard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager.The documentation offers an in-app AI chat assistant, email support, and a Slack community.

Plans

Helppier

  • Standard (up to 1,000 MAUS)$49 a month
  • Standard (up to 10,000 MAUS)$99 a month
  • Standard (up to 20,000 MAUS)$199 a month
  • Standard$299 a month
  • Standard (up to 50,000 MAUS)$299 a month
  • Standard (more than 50,000 MAUS)Priced on request
  • Tailor MadePriced on request

Helppier pricing →

Told

  • FreeFree
  • Starter€59 a month
  • Expert€239 a month
  • Enterprise€359 a month

Told pricing →

In their own words

Helppier

Helppier provides no-code interactive guides, automated tours, and in-app messages for onboarding and assisting users. Web guides can combine multi-page tours with tooltips, hotspots, popups, banners, warnings, notifications, and NPS surveys. Analytics track guide plays, completion rates, unique users, and reached goals, with daily, weekly, or monthly reports. Helppier is designed for web apps, including single-page apps built with React, AngularJS, Ember, or Backbone. Listed integrations include Canva, HubSpot, Mailchimp, Calendly, Typeform, Google Analytics, Google Tag Manager, Mixpanel, SharePoint, and the Helppier API. The mobile page lists Android and marks iOS as “Coming Soon.” Standard includes email support; Tailor Made adds priority support, phone and Zoom support, and a dedicated account manager. The pricing FAQ states a minimum loyalty period of six months. Standard is listed at $299 a month, with two months free if paid yearly; it supports up to 50,000 MAUS, two admin users, 65 languages, and unlimited guides and steps. A 14-day trial is offered, but there is no free plan.

Visit helppier.com

Told

Told has no write-up on Specifiction yet; its figures are above.

Visit told.club