Helpshift vs Trengo

Helpshift

6.6 #54 in Help desk software

About Helpshift

Trengo

7.6 #16 in Help desk software

About Trengo
HelpshiftTrengo
Free planNoNo
Free trialNoYes
Paid from—€299/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
API accessYes—

Both are listed in Best Help Desk Software. On Specifiction, Trengo scores higher on our published basis.