HelpSmith vs Heretto
HelpSmith
helpsmith.com
Heretto
heretto.comSide by side
| Figure | HelpSmith | Heretto |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Help Authoring Tools | 7.6 (#16) | 8.1 (#7) |
| Integrations | Help files and Web Help can integrate with applications or websites, and exported topic lists can be used in header files compatible with C#, VB.NET, Delphi, C++, and MS Office VBA. | Documented integrations include XMLmind DOCX-to-DITA migration, DITA-OT publishing, XTM localization and REST APIs. |
| Purpose | HelpSmith is an XML-based help authoring tool for creating CHM Help, Web Help, printed manuals, PDF, Word, ePub, and Markdown documentation from a single source. | Heretto describes its DITA-powered platform as a way for enterprises to create, distribute, and personalize documentation. |
| Support | Technical and ordering questions are handled through support tickets in the online Help Center. | Heretto's help site says users can submit a support request, check existing request status, or email the support team. |
Plans
HelpSmith
- Standard$199, paid once
- Professional$299, paid once
- Ultimate$399, paid once
Heretto
- CCMSPriced on request
- DeployPriced on request
- Heretto CCMSPriced on request
- Heretto DeployPriced on request
- Heretto PortalPriced on request
- PortalPriced on request
In their own words
Heretto
Heretto is a DITA-based platform for enterprises to create, manage, publish, and personalize documentation. Its CCMS combines authoring, version control, branching, workflow management, publishing, and translation management; multiple authors can work in the same file at once without file locking. Governance features include content history, customizable workflows and roles, taxonomy, and metadata. Heretto Deploy distributes centrally stored content through an API for headless publishing. Portal provides a branded self-service site with personalization and granular permissions. Heretto describes CCMS as a SOC 2 Type II certified cloud platform. The web application is compatible with macOS, Windows, and Linux, with Chrome and Firefox officially supported. Heretto lists Deploy, CCMS, and Portal plans, with pricing on request. Portal includes one production and one non-production site, with additional sites available. Heretto says its clients include organizations in high-technology software, manufacturing, insurance, and medical devices. The platform is not designed or optimized for mobile devices or tablets and is not designed for offline use.