HelpWire vs Iperius Remote
HelpWire
helpwire.appIperius Remote
iperiusremote.comSide by side
| Figure | HelpWire | Iperius Remote |
|---|---|---|
| Price from | $100/mo | €8.39/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 5 | 7 |
| Spec score · Remote Support Software | 8.7 (#8) | 8.9 (#6) |
| Spec score · Remote desktop software | 8.7 (#29) | 9.1 (#9) |
| Spec score · Remote support tools | 8.7 (#12) | 9.1 (#6) |
| Free plan | Yes | Yes |
| Headquarters | Reston, Virginia, USA | Cupra Marittima, Italy |
| Security | HelpWire says remote session data is protected with TLS and AES-256 encryption, and web portal accounts can use OTP-based two-factor authentication. | The maker describes end-to-end encryption using DTLS-SRTP with AES, TLS 1.2/1.3, HTTPS, and WSS, along with two-factor authentication. |
| Supported platforms | desktop | Windows,macOS,Linux,iOS,Android |
Plans
HelpWire
- FreeFree
- Solo$100 a month
- Team$300 a month
- Business$700 a month
- Custom SolutionsPriced on request
Iperius Remote
- FreeFree
- Small€8.39 a month
- Medium€19.99 a month
- ProPrice not published
- FreeFree
- Small€839 a year
- Medium€1,999 a year
In their own words
Iperius Remote
Iperius Remote provides remote desktop access and technical assistance for computers and mobile devices. It supports Windows, macOS, Linux, iOS, and Android, with attended access and unattended access that can be installed as a service. Features include file transfer, multi-user sessions, chat, presentations, screen sharing, session recording, and multi-monitor support. Administrators can manage device groups, operators, permissions, address books, and connection statistics; deployment can use an MSI installer and Windows Group Policies. Paid licensing is based on concurrent connections and includes unlimited devices and users. The Free plan is free for one connection, but the free edition cannot connect to mobile devices. Small costs €8.39 a month, billed annually, excluding VAT, for two concurrent connections and unlimited devices and users. Medium costs €19.99 a month, billed annually, excluding VAT, for five concurrent connections and unlimited devices and users. A 21-day evaluation period is listed. The maker describes encryption protocols and two-factor authentication among its security measures.