Helpwise vs Zavu Inbox
Helpwise
helpwise.ioZavu Inbox
zavu.devSide by side
| Figure | Helpwise | Zavu Inbox |
|---|---|---|
| Price from | $15/mo | $20/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Shared Inbox Software | 8.3 (#9) | 7.6 (#24) |
| Integrations | The integration directory lists Gmail, Microsoft Office 365/Outlook, WhatsApp, Facebook, Instagram, Twilio, HubSpot, Zapier, Pipedrive, and Shopify among its integrations. | The maker lists TypeScript, Python, Ruby, Go and PHP SDKs, an MCP server, agent skills, a CLI, an n8n node and a Vercel Marketplace integration. |
| Product | Helpwise describes itself as a customer communications tool for growing teams to reply to customer conversations and manage workload in a smart, automated way. | Zavu describes itself as a unified messaging API for sending and receiving communications across channels. |
| Support | The pricing comparison lists same-day email response for all three plans and live-chat support for Premium and Advanced. | Pro includes direct chat with Zavu engineers from 9am to 7pm Eastern Time, Monday to Friday; free users get an in-product assistant and Discord community. |
Plans
Zavu Inbox
- Free PlanFree
- Pro$20 a month
- Managed$1,250 a month
- Build$2,450, paid once
- EnterprisePriced on request
In their own words
Helpwise
Helpwise brings customer queries from multiple channels into a Universal Inbox where teams can manage and reply to conversations. Team members can assign threads, mention colleagues in notes, share drafts, and use collision detection to see when someone else is replying. Custom rules can automate delegation, tagging, and replies; Smart Assign supports round-robin, load-balancing, or random assignment. Listed integrations include Gmail, Microsoft Office 365/Outlook, WhatsApp, Facebook, Instagram, Twilio, HubSpot, Zapier, Pipedrive, and Shopify. Teams can connect an internal app or create custom channel inboxes using APIs. Helpwise runs on web, Android, and iOS. Its security information says data in transit uses HTTPS encryption, while uploaded files, email content, message metadata, and backups are encrypted at rest. Pricing is from $12/user/mo billed annually, and a seven-day trial is listed; there is no free plan. The monthly plan listings show Standard at $15 a month, Premium at $29 a month, and Advanced at $49 a month, each with different inbox, user, and automation limits.