HeroMed vs MedSiteAI
HeroMed
heromed.onlineMedSiteAI
medsiteai.comSide by side
| Figure | HeroMed | MedSiteAI |
|---|---|---|
| Price from | $15/mo | $399/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 9 | 4 |
| Spec score · SMS Appointment Reminder Software | 7.8 (#10) | 7.5 (#16) |
| Product | HeroMed is AI medical practice management software for medical and allied-health clinicians, combining scheduling, patient records, clinical notes, billing and AI tools. | MedSiteAI describes itself as an all-in-one healthcare platform connecting practice websites, AI reception, charting, claims, booking, payments, and clinical AI. |
| Security | The platform describes itself as POPIA, HIPAA and GDPR-aware and lists role-based access, audit trails, encryption in transit and at rest, and daily backups. | The security page states AES-256 encryption at rest, TLS 1.3 in transit, role-based permissions, administrative MFA, audit trails, and a BAA before PHI is used. |
| Support | HeroMed says a real human replies to new enquiries within one business day and existing customers can contact support through the in-app help panel. | Existing customers can contact support through the dashboard or by email, and the maker instructs customers not to send PHI by email. |
Plans
HeroMed
- WhatsApp & SMS$15 a month
- Booking Hero$19 a month
- AI Invoicing Hero$49 a month
- Solo$49 a month
- Team$99 a month
- AI Reception Hero$149 a month
- AI Marketing Hero$249 a month
- Practice$249 a month
- EnterprisePriced on request
MedSiteAI
- Growth$399 a month
- Practice Complete$599 a month
- Practice Ultimate$799 a month
- Practice Elite$1,199 a month
In their own words
HeroMed
HeroMed is web-based AI medical practice management software for medical and allied-health clinicians. It brings scheduling, patient records, clinical notes, billing and AI tools together with patient CRM, digital intake and consent, team workflows, patient communications, branding and security features. Its AI Scribe drafts structured consultation notes and supports ICD-10 coding; practitioners review, correct and sign each note. Core AI also supports real-time South African medical scheme EDI claims, remittances and reconciliation. Practices can connect WhatsApp to the diary and patient records through the official WhatsApp Business API, using a dedicated number in their Twilio account. A private iCal feed can be viewed in Google Calendar, Outlook or Apple Calendar, but calendar changes do not return to HeroMed. The platform lists role-based access, audit trails, encryption and daily backups, and describes itself as POPIA, HIPAA and GDPR-aware. Plans start at $49/month, with a 14-day trial that includes full access and requires no credit card.